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Deal Desk Specialist

Deal Desk Specialist

sanas.ai

7 - 10 years

9 - 12 Lacs

bengaluru

Posted:4 hours ago| Platform:

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Skills Required

process optimization operations manager contract management analytical legal billing workflow analytics crm salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Sanas is revolutionizing the way we communicate with the world s first real-time algorithm, designed to modulate accents, eliminate background noises, and magnify speech clarity. Pioneered by seasoned startup founders with a proven track record of creating and steering multiple unicorn companies, our groundbreaking GDP-shifting technology sets a gold standard.

Sanas is a 200-strong team, established in 2020. In this short span, we ve successfully secured over $100 million in funding. Our innovation have been supported by the industry s leading investors, including Insight Partners, Google Ventures, Quadrille Capital, General Catalyst, Quiet Capital, and other influential investors. Our reputation is further solidified by collaborations with numerous Fortune 100 companies. With Sanas, you re not just adopting a product; you re investing in the future of communication.

Experienced Deal Desk Specialist needed to join our Bangalore team, supporting US based sales with complex enterprise deals often exceeding $250,000. This critical revenue operations role requires deep SaaS expertise, contract management skills, and US Pacific Time availability (9:30 PM - 5:30 AM IST).

Key Responsibilities:

Deal Management & Strategy:
Define and implement deal desk strategy, policies, and best practices for enterprise SaaS sales
Review and approve complex, non-standard sales contracts, NDAs and proposals
Provide strategic deal support, guidance, and coaching to US-based sales representatives on deal structure, pricing, negotiation, and terms

Contract & Legal Operations:
Ensure all contracts adhere to company standards and incorporate lessons learned from previous agreements
Oversee the complete contract lifecycle from drafting to execution, ensuring all stakeholders are aligned
Ensure compliance with internal and external rules and regulations, including revenue recognition, legal, and security requirements

Cross-Functional Collaboration:
Collaborate with cross-functional teams including finance, legal, product, and customer success to resolve deal issues
Partner closely with the US sales team during Pacific Time hours to provide real-time deal support
Work with finance teams to ensure accurate contract details are entered into Salesforce and Maxio billing systems

Process Optimization & Analytics:
Implement and optimize deal approval processes and workflows to increase efficiency, profitability, customer experience and accuracy
Analyze deal performance and trends, providing insights and recommendations to senior management
Maintain detailed KPIs and metrics to track deal desk performance and impact

Required Qualifications:

Bachelors degree in Business/Finance
7-10 years deal desk, sales ops or revenue ops experience in SaaS
Proven track record with $250K+ enterprise deals
Strong SaaS contract and revenue recognition knowledge
US enterprise customer experience

Technical Requirements:
Expert Salesforce proficiency (advanced CRM/workflow knowledge)
Maxio billing system experience
Advanced Excel/Google Sheets for financial modeling
CPQ systems experience preferred

Core Skills:
Excellent English communication
Strong analytical and problem-solving abilities
High attention to detail in complex deals
Ability to work under pressure with multiple priorities

Work Requirements:

US Pacific Time availability mandatory (9:30 PM - 5:30 AM IST)Self-motivated, independent worker
Excellent communication and presentation skills
Flexible, adaptable to fast-paced environment

Joining us means contributing to the world s first real-time speech understanding platform revolutionizing Contact Centers and Enterprises alike.

Our technology empowers agents, transforms customer experiences, and drives measurable growth. But this is just the beginning. Youll be part of a team exploring the vast potential of an increasingly sonic future

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Deal Desk Specialist