Foxit is remaking how the world interacts with documents through innovative and secure PDF technology. As a trusted global software provider, we empower millions of users in over 200 countries. With customers like Google, Amazon, and NASDAQ, Foxit delivers fast, affordable, and powerful PDF solutions across industries. Learn more about us at https://www.foxit.com. About the Role We are seeking a driven and experienced Order Management Supervisor to lead and optimize our global order processing operations. In this role, you’ll oversee a team responsible for end-to-end order lifecycle execution—ensuring efficiency, accuracy, and exceptional customer experience. Your work will directly support revenue operations and customer satisfaction in a fast-paced SaaS and subscription-based environment. Key Responsibilities · Team Leadership: Supervise and mentor order management specialists, ensuring high team performance and accountability across global order workflows. · Order Processing Oversight: Manage and continuously improve the complete order-to-cash process—validating accuracy, compliance, and fulfillment timelines. · Sales & Cross-Functional Collaboration: Serve as the primary liaison between Sales, Finance, and Customer Success to streamline quote-to-order handoffs and resolve escalations. · Process Optimization: Identify inefficiencies and lead initiatives to improve order accuracy, automation, and scalability using tools like NetSuite. · System & Data Management: Oversee order entry, data integrity, and reporting in NetSuite and related platforms to ensure consistency and compliance. · Customer Focus: Lead issue resolution for order discrepancies and inquiries to maintain high customer satisfaction levels. · Documentation & Compliance: Ensure adherence to company policies, audit standards, and regulatory guidelines, while maintaining robust process documentation. Qualifications · Bachelor’s degree in Business Administration, Supply Chain, or related field. · 3–5 years of relevant experience in order management, including 1+ year of supervisory experience in a SaaS or tech organization . · Hands-on experience with NetSuite, particularly in managing SaaS subscription orders. · Strong analytical, organizational, and process improvement skills. · Exceptional interpersonal and communication skills with a team-oriented mindset. · Proficiency in Microsoft Excel and other productivity tools. · Ability to lead in a fast-paced, change-driven environment and manage competing priorities effectively. What Foxit Offers · Competitive salary and comprehensive benefits package. · Opportunities for growth and advancement in a supportive and dynamic work environment. · The chance to be a part of a globally recognized leader in the PDF and SaaS industry, committed to innovation and customer satisfaction. Show more Show less

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visit us at https://www.foxit.com Job Title: HR Manager Location: Noida, India Department: Human Resources Reports To: Reports directly to the People & Culture Manager – APAC Employment Type: Full-time Job Summary: We are seeking a self-driven and strategic HR Manager with over 6+ years of experience in human resources, preferably within the software or IT industry. The ideal candidate will bring strong expertise in HR operations, HRIS systems, and local employment policies. This role is pivotal in supporting our growing team in Noida and aligning HR practices with both local regulations and global business objectives. Key Responsibilities: · Serve as a trusted HR advisor to employees and managers, offering guidance on HR policies, procedures, and best practices. · Take initiatives and responsibilities for HR administrative tasks of the office, ensuring smooth day-to-day HR operations and documentation. · Manage and optimize HRIS systems, ensuring data integrity and generating actionable insights for leadership. · Ensure compliance with Indian labour laws and internal HR standards. · Address employee relations matters with professionalism, confidentiality, and a solution-oriented approach. · Support performance management, employee engagement, and learning & development initiatives. · Collaborate with the regional HR Manager and global HR teams to implement and localize company-wide HR programs. · Drive strategic HR projects aimed at enhancing organizational culture, efficiency, and employee experience. Qualifications: · Bachelor’s degree in human resources, Business Administration, or a related field (master’s preferred). · 6+ years of progressive HR experience, with at least 2 years in the software or IT industry. · Strong knowledge of Indian labour laws and HR compliance requirements. · Hands-on experience with HRIS platforms (e.g., Workday, Hi Bob, BambooHR). · Demonstrated ability to think strategically and execute HR initiatives independently. · Excellent interpersonal, communication, and problem-solving skills. · Ability to manage multiple priorities in a fast-paced, dynamic environment. Preferred Attributes: · Experience in a multinational or matrixed organization. · Strong analytical mindset and attention to detail. · Proactive, self-motivated, and results-oriented. What We Offer: · A supportive and inclusive workplace fostering collaboration, offering opportunities to engage in a global environment, and promoting professional growth and development. · Health Insurance of employee & family for 5 lakhs. · Learning & training opportunities with LinkedIn platforms · Competitive compensation and benefits package. Show more Show less

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visit us at https://www.foxit.com Job Title: HR Manager Location: Noida, India Department: Human Resources Reports To: Reports directly to the People & Culture Manager – APAC Employment Type: Full-time Job Summary: We are seeking a self-driven and strategic HR Manager with over 6+ years of experience in human resources, preferably within the software or IT industry. The ideal candidate will bring strong expertise in HR operations, HRIS systems, and local employment policies. This role is pivotal in supporting our growing team in Noida and aligning HR practices with both local regulations and global business objectives. Key Responsibilities: · Serve as a trusted HR advisor to employees and managers, offering guidance on HR policies, procedures, and best practices. · Take initiatives and responsibilities for HR administrative tasks of the office, ensuring smooth day-to-day HR operations and documentation. · Manage and optimize HRIS systems, ensuring data integrity and generating actionable insights for leadership. · Ensure compliance with Indian labour laws and internal HR standards. · Address employee relations matters with professionalism, confidentiality, and a solution-oriented approach. · Support performance management, employee engagement, and learning & development initiatives. · Collaborate with the regional HR Manager and global HR teams to implement and localize company-wide HR programs. · Drive strategic HR projects aimed at enhancing organizational culture, efficiency, and employee experience. Qualifications: · Bachelor’s degree in human resources, Business Administration, or a related field (master’s preferred). · 6+ years of progressive HR experience, with at least 2 years in the software or IT industry. · Strong knowledge of Indian labour laws and HR compliance requirements. · Hands-on experience with HRIS platforms (e.g., Workday, Hi Bob, BambooHR). · Demonstrated ability to think strategically and execute HR initiatives independently. · Excellent interpersonal, communication, and problem-solving skills. · Ability to manage multiple priorities in a fast-paced, dynamic environment. Preferred Attributes: · Experience in a multinational or matrixed organization. · Strong analytical mindset and attention to detail. · Proactive, self-motivated, and results-oriented. What We Offer: · A supportive and inclusive workplace fostering collaboration, offering opportunities to engage in a global environment, and promoting professional growth and development. · Health Insurance of employee & family for 5 lakhs. · Learning & training opportunities with LinkedIn platforms · Competitive compensation and benefits package. Show more Show less

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visit us at https://www.foxit.com Position Overview: Join our dynamic team as a Cash Application Specialist , where you’ll take charge of processing, reconciling, and allocating incoming payments with precision, ensuring all financial transactions are recorded promptly and accurately. We’re looking for someone with sharp analytical skills, a keen eye for detail, and the ability to collaborate seamlessly with cross-functional teams to resolve any discrepancies and drive efficiency in the process. Key Responsibilities: · Cash Application & Payment Processing: o Process and apply incoming payments (via wire transfers, ACH, checks, credit cards, etc.) to customer accounts. o Ensure accurate and timely allocation of payments to invoices in the accounting system. o Investigate and resolve unallocated or misapplied payments promptly. · Reconciliation & Reporting: o Perform daily, weekly, and monthly reconciliations of cash receipts to the general ledger. o Identify discrepancies and work with internal teams to resolve them. o Prepare reports and provide analysis on cash application performance metrics. · Customer and Internal Collaboration: o Liaise with customers to obtain remittance details when necessary. o Collaborate with the accounts receivable, billing, and collections teams to resolve payment issues. o Work towards achieving defined SLAs and timelines for cash applications, reconciliations, and issue resolutions. o Provide support for internal and external audits as needed. o Collaborating with cross-regional teams to meet timelines. · Process Improvement: o Identify inefficiencies in the cash application process and recommend improvements. o Assist in the process enhancements to improve accuracy and efficiency. · Compliance: o Ensure adherence to company policies and accounting standards. o Maintain accurate records of all transactions and supporting documentation. Required Skills & Qualifications: · Experience:Minimum 3+ years of relevant experience in cash application, accounts receivable, or a related finance role. · Education: Bachelor’s degree in finance, Accounting, or a related field. · Proficiency in ERP systems (e.g., Oracle Netsuite, SAP, or similar) and advanced financial tools. · Advanced Excel skills (pivot tables, VLOOKUPs, etc.). · Strong analytical and problem-solving abilities. · Excellent attention to detail and accuracy in work. · Strong communication and interpersonal skills to interact effectively with customers and internal teams. · Ability to prioritize tasks, meet deadlines, and work in a fast-paced environment. Preferred Qualifications: · Experience in a SaaS-based organization or subscription-based billing systems. · Familiarity with automation tools and process optimization techniques. · Knowledge of Indian and international accounting standards. What We Offer: · A supportive and inclusive workplace fostering collaboration, offering opportunities to engage in a global environment, and promoting professional growth and development. · Health Insurance of employee & family for 5 lakhs. · Learning & training opportunities with LinkedIn platforms · Competitive compensation and benefits package. If you are passionate about driving efficiency and accuracy in financial processes and meet the qualifications, we would love to hear from you! Show more Show less

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visit us at https://www.foxit.com Job Title: HR Manager Location: Noida, India Department: Human Resources Reports To: Reports directly to the People & Culture Manager - APAC Employment Type: Full-time Job Summary: We are seeking a self-driven and strategic HR Manager with over 6+ years of experience in human resources, preferably within the software or IT industry. The ideal candidate will bring strong expertise in HR operations, HRIS systems, and local employment policies. This role is pivotal in supporting our growing team in Noida and aligning HR practices with both local regulations and global business objectives. Key Responsibilities: Serve as a trusted HR advisor to employees and managers, offering guidance on HR policies, procedures, and best practices. Take initiatives and responsibilities for HR administrative tasks of the office, ensuring smooth day-to-day HR operations and documentation. Manage and optimize HRIS systems, ensuring data integrity and generating actionable insights for leadership. Ensure compliance with Indian labour laws and internal HR standards. Address employee relations matters with professionalism, confidentiality, and a solution-oriented approach. Support performance management, employee engagement, and learning & development initiatives. Collaborate with the regional HR Manager and global HR teams to implement and localize company-wide HR programs. Drive strategic HR projects aimed at enhancing organizational culture, efficiency, and employee experience. Qualifications: Bachelor s degree in human resources, Business Administration, or a related field (master s preferred). 6+ years of progressive HR experience, with at least 2 years in the software or IT industry. Strong knowledge of Indian labour laws and HR compliance requirements. Hands-on experience with HRIS platforms (e.g., Workday, Hi Bob, BambooHR). Demonstrated ability to think strategically and execute HR initiatives independently. Excellent interpersonal, communication, and problem-solving skills. Ability to manage multiple priorities in a fast-paced, dynamic environment. Preferred Attributes: Experience in a multinational or matrixed organization. Strong analytical mindset and attention to detail. Proactive, self-motivated, and results-oriented. What We Offer: A supportive and inclusive workplace fostering collaboration, offering opportunities to engage in a global environment, and promoting professional growth and development. Health Insurance of employee & family for 5 lakhs. Learning & training opportunities with LinkedIn platforms Competitive compensation and benefits package.

Foxit is remaking how the world interacts with documents through innovative and secure PDF technology. As a trusted global software provider, we empower millions of users in over 200 countries. With customers like Google, Amazon, and NASDAQ, Foxit delivers fast, affordable, and powerful PDF solutions across industries. Learn more about us at https://www.foxit.com. Position Summary: We are seeking a highly experienced Director of Web Development (Full Stack) to drive Foxit’s global web development initiatives. This role offers a unique blend of 60% operational execution—including hands-on coding, system architecture, and performance optimization—and 40% strategic planning, such as roadmap development, technical direction, and cross-functional collaboration. To start, you'll operate as a senior individual contributor, leading the modernization of our PHP-based platforms and full stack systems. You’ll transition into a formal leadership role—building, mentoring, and managing a globally distributed team. You’ll be instrumental in shaping the future of our web architecture, with a strong focus on scalability, performance, security, and compliance with NSD104 standards and industry best practices. Key Responsibilities: Operational Execution (60%) · Design, develop, and maintain scalable, secure, and high-performance web applications primarily built with PHP and modern JavaScript frameworks. · Actively contribute code and perform architectural reviews across full-stack platforms (PHP/Laravel/Symfony, React/Vue/Angular). · Drive the modernization of legacy systems, enforce robust documentation and coding standards (aligned with NSD104 compliance). · Maintain strong focus on application performance, uptime, scalability, and user experience. · Oversee sprint planning, project timelines, velocity tracking, and agile execution. · Promote secure coding practices and compliance with data privacy standards and internal security policies. Planning & Strategy (40%) · Collaborate with stakeholders across product, design, and leadership to align technical efforts with company goals. · Define the web development roadmap, prioritize strategic initiatives, and evaluate emerging technologies. · Contribute to long-term architectural planning and technical vision. · Lay the groundwork for a scalable development team, including setting hiring plans and onboarding best practices. Qualifications: · Bachelor’s or master’s degree in computer science, Engineering, or a related field. · 10+ years of professional experience in web development, with deep expertise in PHP-based environments and modern JavaScript frameworks. · At least 3 years in a technical leadership or lead developer role · Proven ability to design and develop robust full-stack applications using PHP (Laravel or Symfony), JavaScript/TypeScript, and frontend frameworks (React, Node.js, Vue, Angular), including content management systems like WordPress and Drupal. · Experience with RESTful APIs, microservices, cloud platforms (AWS, Azure, or GCP), and DevOps tooling (Docker, CI/CD, Kubernetes). · Strong understanding of backend and frontend security, scalability, and accessibility best practices. Nice to Have · Experience modernizing large-scale legacy PHP systems. · Exposure to headless CMS or hybrid frameworks (e.g., Next.js + PHP backend). · Knowledge of WCAG accessibility standards and internationalization/localization strategies. · Experience working with globally distributed teams and offshore resources. What We Offer · Competitive compensation package · Flexible, remote-friendly work environment · Opportunities for leadership and career advancement · A collaborative, innovation-driven culture Join Us This is an exciting opportunity to drive both the strategy and execution of Foxit’s next-generation web experiences. If you are a hands-on technical leader ready to shape the future of our digital platform, we’d love to hear from you. Show more Show less

Foxit is remaking how the world interacts with documents through innovative and secure PDF technology. As a trusted global software provider, we empower millions of users in over 200 countries. With customers like Google, Amazon, and NASDAQ, Foxit delivers fast, affordable, and powerful PDF solutions across industries. Learn more about us at https://www.foxit.com. Position Summary: We are seeking a highly experienced Director of Web Development (Full Stack-PHP) to drive Foxit’s global web development initiatives. This role offers a unique blend of 60% operational execution—including hands-on coding, system architecture, and performance optimization—and 40% strategic planning, such as roadmap development, technical direction, and cross-functional collaboration. To start, you'll operate as a senior individual contributor, leading the modernization of our PHP-based platforms and full stack systems. You’ll transition into a formal leadership role—building, mentoring, and managing a globally distributed team. You’ll be instrumental in shaping the future of our web architecture, with a strong focus on scalability, performance, security, and compliance with NSD104 standards and industry best practices. Key Responsibilities: Operational Execution (60%) Design, develop, and maintain scalable, secure, and high-performance web applications primarily built with PHP and modern JavaScript frameworks. Actively contribute code and perform architectural reviews across full-stack platforms (PHP/Laravel/Symfony, React/Vue/Angular). Drive the modernization of legacy systems, enforce robust documentation and coding standards (aligned with NSD104 compliance). Maintain strong focus on application performance, uptime, scalability, and user experience. Oversee sprint planning, project timelines, velocity tracking, and agile execution. Promote secure coding practices and compliance with data privacy standards and internal security policies. Planning & Strategy (40%) Collaborate with stakeholders across product, design, and leadership to align technical efforts with company goals. Define the web development roadmap, prioritize strategic initiatives, and evaluate emerging technologies. Contribute to long-term architectural planning and technical vision. Lay the groundwork for a scalable development team, including setting hiring plans and onboarding best practices. Qualifications: Bachelor’s or master’s degree in computer science, Engineering, or a related field. 10+ years of professional experience in web development, with deep expertise in PHP-based environments and modern JavaScript frameworks. At least 3 years in a technical leadership or lead developer role Proven ability to design and develop robust full-stack applications using PHP (Laravel or Symfony), JavaScript/TypeScript, and frontend frameworks (React, Node.js, Vue, Angular), including content management systems like WordPress and Drupal. Experience with RESTful APIs, microservices, cloud platforms (AWS, Azure, or GCP), and DevOps tooling (Docker, CI/CD, Kubernetes). Strong understanding of backend and frontend security, scalability, and accessibility best practices. Nice to Have Experience modernizing large-scale legacy PHP systems. Exposure to headless CMS or hybrid frameworks (e.g., Next.js + PHP backend). Knowledge of WCAG accessibility standards and internationalization/localization strategies. Experience working with globally distributed teams and offshore resources. What We Offer Competitive compensation package Flexible, remote-friendly work environment Opportunities for leadership and career advancement A collaborative, innovation-driven culture Join Us This is an exciting opportunity to drive both the strategy and execution of Foxit’s next-generation web experiences. If you are a hands-on technical leader ready to shape the future of our digital platform, we’d love to hear from you. Show more Show less

Foxit is remaking how the world interacts with documents through innovative and secure PDF technology. As a trusted global software provider, we empower millions of users in over 200 countries. With customers like Google, Amazon, and NASDAQ, Foxit delivers fast, affordable, and powerful PDF solutions across industries. Learn more about us at https://www.foxit.com . Position Summary: We are seeking a highly experienced Director of Web Development (Full Stack) to drive Foxit s global web development initiatives. This role offers a unique blend of 60% operational execution including hands-on coding, system architecture, and performance optimization and 40% strategic planning, such as roadmap development, technical direction, and cross-functional collaboration. To start, youll operate as a senior individual contributor, leading the modernization of our PHP-based platforms and full stack systems. You ll transition into a formal leadership role building, mentoring, and managing a globally distributed team. You ll be instrumental in shaping the future of our web architecture, with a strong focus on scalability, performance, security, and compliance with NSD104 standards and industry best practices. Key Responsibilities: Operational Execution (60%) Design, develop, and maintain scalable, secure, and high-performance web applications primarily built with PHP and modern JavaScript frameworks. Actively contribute code and perform architectural reviews across full-stack platforms (PHP/Laravel/Symfony, React/Vue/Angular). Drive the modernization of legacy systems, enforce robust documentation and coding standards (aligned with NSD104 compliance). Maintain strong focus on application performance, uptime, scalability, and user experience. Oversee sprint planning, project timelines, velocity tracking, and agile execution. Promote secure coding practices and compliance with data privacy standards and internal security policies. Planning & Strategy (40%) Collaborate with stakeholders across product, design, and leadership to align technical efforts with company goals. Define the web development roadmap, prioritize strategic initiatives, and evaluate emerging technologies. Contribute to long-term architectural planning and technical vision. Lay the groundwork for a scalable development team, including setting hiring plans and onboarding best practices. Qualifications: Bachelor s or master s degree in computer science, Engineering, or a related field. 10+ years of professional experience in web development, with deep expertise in PHP-based environments and modern JavaScript frameworks. At least 3 years in a technical leadership or lead developer role Proven ability to design and develop robust full-stack applications using PHP (Laravel or Symfony), JavaScript/TypeScript, and frontend frameworks (React, Node.js , Vue, Angular), including content management systems like WordPress and Drupal. Experience with RESTful APIs, microservices, cloud platforms (AWS, Azure, or GCP), and DevOps tooling (Docker, CI/CD, Kubernetes). Strong understanding of backend and frontend security, scalability, and accessibility best practices. Nice to Have Experience modernizing large-scale legacy PHP systems. Exposure to headless CMS or hybrid frameworks (e.g., Next.js + PHP backend). Knowledge of WCAG accessibility standards and internationalization / localization strategies. Experience working with globally distributed teams and offshore resources. What We Offer Competitive compensation package Flexible, remote-friendly work environment Opportunities for leadership and career advancement A collaborative, innovation-driven culture Join Us This is an exciting opportunity to drive both the strategy and execution of Foxit s next-generation web experiences. If you are a hands-on technical leader ready to shape the future of our digital platform, we d love to hear from you.

About Foxit Foxit is a global software company reshaping how the world interacts with documents. With over 700 million users worldwide, we offer cutting-edge PDF, collaboration, and e-signature solutions across desktop, mobile, and cloud platforms. As we expand our SaaS and cloud-native capabilities, we're seeking a technical leader who thrives in distributed environments and can bridge the gap between development and operations at global scale. Role Overview As a Senior Development Support Engineer , you will serve as a key technical liaison between Foxit’s global production environments and our China-based development teams. Your mission is to ensure seamless cross-border collaboration by investigating complex issues, facilitating secure and compliant debugging workflows, and enabling efficient delivery through modern DevOps and cloud infrastructure practices. This is a hands-on, hybrid role requiring deep expertise in application development, cloud operations, and diagnostic tooling. You'll work across production environments to maintain business continuity, support rapid issue resolution, and empower teams working under data access and sovereignty constraints. Key Responsibilities Cross-Border Development Support Investigate complex, high-priority production issues inaccessible to China-based developers. Build sanitized diagnostic packages and test environments to enable effective offshore debugging. Lead root cause analysis for customer-impacting issues across our Java and PHP-based application stack. Document recurring patterns and technical solutions to improve incident response efficiency. Partner closely with China-based developers to maintain architectural alignment and system understanding. Cloud Infrastructure & DevOps Manage containerized workloads (Docker/Kubernetes) in AWS and Azure; optimize performance and cost. Support deployment strategies (blue-green, canary, rolling) and troubleshoot CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI). Implement and manage Infrastructure as Code using Terraform (multi-cloud), with CloudFormation or ARM Templates as a plus. Support observability through tools like New Relic, CloudWatch, Azure Monitor, and log aggregation systems. Automate environment provisioning, monitoring, and diagnostics using Python, Bash, and PowerShell. Collaboration & Communication Translate production symptoms into actionable debugging tasks for teams without access to global environments. Work closely with database, QA, and SRE teams to resolve infrastructure or architectural issues. Ensure alignment with global data compliance policies (SOC2, NSD-104, GDPR) when sharing data across borders. Communicate technical issues and resolutions clearly to both technical and non-technical stakeholders. Qualifications Technical Skills Languages: Advanced in Java and PHP (Spring Boot, YII); familiarity with JavaScript a plus. Architecture: Experience designing and optimizing backend microservices and APIs. Cloud Platforms: Hands-on with AWS (EC2, Lambda, RDS) and Azure (VMs, Functions, SQL DB). Containerization: Docker & Kubernetes (EKS/AKS); Helm experience a plus. IaC & Automation: Proficient in Terraform; scripting with Python/Bash. DevOps: Familiar with modern CI/CD pipelines; automated testing (Cypress, Playwright). Databases & Messaging: MySQL, MongoDB, Redis, RabbitMQ. Professional Experience Minimum 6+ years of full-stack or backend development experience in high-concurrency systems. Strong understanding of system design, cloud infrastructure, and global software deployment practices. Experience working in global, distributed engineering teams with data privacy or access restrictions. Preferred Exposure to compliance frameworks (SOC 2, GDPR, NSD-104, ISO 27001, HIPAA). Familiarity with cloud networking, CDN configuration, and cost optimization strategies. Tools experience with Postman, REST Assured, or security testing frameworks. Language: Fluency in English; Mandarin Chinese is a strong plus. Why Foxit? Work at the intersection of development and operations on a global scale. Be a trusted technical enabler for distributed teams facing real-world constraints. Join a high-impact team modernizing cloud infrastructure for enterprise-grade document solutions. Competitive compensation, professional development programs, and a collaborative culture. Show more Show less

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visit https://www.foxit.com. About the Role: Foxit, a leading provider of innovative PDF products and services, is seeking detail-oriented and proactive order management specialists to join our team. As an integral part of our operations, you will be responsible for end-to-end order processing, ensuring accuracy, efficiency, and customer satisfaction. This role requires expertise in utilizing NetSuite, a keen eye for detail, and excellent communication skills to collaborate across departments and deliver exceptional service to our clients. Work Mode: Hybrid (3 days from Office) Work Timings: JPAC Shifts (Early Morning IST) Key Responsibilities: · Order Processing: Efficiently manage the order lifecycle from receipt to fulfillment, ensuring accuracy and timeliness. · Data Entry and Maintenance: Accurately enter and maintain customer, product, and order information in NetSuite, ensuring data integrity and consistency. · Partner closely with our sales department to facilitate the smooth integration of orders and identify opportunities for streamlining processes. · Customer Support: Address customer inquiries, resolve order-related issues, and provide exceptional service to ensure customer satisfaction. · Process Improvement: Identify opportunities to streamline order management processes, enhance system efficiency, and implement best practices to optimize operations. · Compliance and Documentation: Ensure compliance with company policies, procedures, and regulatory requirements, maintaining accurate records and documentation. Qualifications: · Bachelor's degree in business administration, supply chain management, or a related field. · Experiences: 3 to 6 years of relevant experience in order management, preferably in a SaaS or subscription/technology industry. · Proficiency in using NetSuite systems that manage subscriptions. · Strong analytical skills with the ability to interpret data, identify trends, and generate actionable insights. · Excellent organizational skills with a high level of attention to detail and accuracy. · Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and interact with clients. · Problem-solving mindset with the ability to prioritize tasks, multitask, and meet deadlines in a fast-paced environment. · Ability to adapt to change, learn new technologies, and contribute to continuous improvement initiatives. · Proficiency in Microsoft Excel. What Foxit Offers: · Competitive salary and comprehensive benefits package · Opportunities for growth and advancement in a supportive and dynamic work environment · The chance to be a part of a globally recognized leader in the PDF and SaaS industry, committed to innovation and customer satisfaction If you're ready to take on a challenging and rewarding role as an Order Management Specialist and make a difference in the exciting world of SaaS subscriptions, we'd love to hear from you! Apply now and join us on our journey to success.

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visit https://www.foxit.com . About the Role: Foxit, a leading provider of innovative PDF products and services, is seeking detail-oriented and proactive order management specialists to join our team. As an integral part of our operations, you will be responsible for end-to-end order processing, ensuring accuracy, efficiency, and customer satisfaction. This role requires expertise in utilizing NetSuite, a keen eye for detail, and excellent communication skills to collaborate across departments and deliver exceptional service to our clients. Key Responsibilities: Order Processing: Efficiently manage the order lifecycle from receipt to fulfillment, ensuring accuracy and timeliness. Data Entry and Maintenance: Accurately enter and maintain customer, product, and order information in NetSuite, ensuring data integrity and consistency. Partner closely with our sales department to facilitate the smooth integration of orders and identify opportunities for streamlining processes. Customer Support: Address customer inquiries, resolve order-related issues, and provide exceptional service to ensure customer satisfaction. Process Improvement: Identify opportunities to streamline order management processes, enhance system efficiency, and implement best practices to optimize operations. Compliance and Documentation: Ensure compliance with company policies, procedures, and regulatory requirements, maintaining accurate records and documentation. Work Timings: JPAC Shifts (Early Morning IST) Work Mode: Hybrid (3 days from Office) Qualifications: Bachelors degree in business administration, supply chain management, or a related field. Experiences: 3 to 6 years of relevant experience in order management, preferably in a SaaS or subscription/technology industry. Proficiency in using NetSuite systems that manage subscriptions. Strong analytical skills with the ability to interpret data, identify trends, and generate actionable insights. Excellent organizational skills with a high level of attention to detail and accuracy. Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and interact with clients. Problem-solving mindset with the ability to prioritize tasks, multitask, and meet deadlines in a fast-paced environment. Ability to adapt to change, learn new technologies, and contribute to continuous improvement initiatives. Proficiency in Microsoft Excel. What Foxit Offers: Competitive salary and comprehensive benefits package Opportunities for growth and advancement in a supportive and dynamic work environment The chance to be a part of a globally recognized leader in the PDF and SaaS industry, committed to innovation and customer satisfaction If youre ready to take on a challenging and rewarding role as an Order Management Specialist and make a difference in the exciting world of SaaS subscriptions, wed love to hear from you! Apply now and join us on our journey to success.

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visit https://www.foxit.com . About the Role: Foxit, a leading provider of innovative PDF products and services, is seeking a skilled L1 India Support Engineer to join our team. In this role, you will handle Level 1 and Level 2 product issues, troubleshoot and resolve customer problems, and collaborate with our product teams for continuous improvement. Working Hours: Willing to work rotational shift 24*7 (Including weekdays and weekends) Key Responsibilities: · Serve as Level 1 customer support, troubleshooting and resolving product issues. · Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem. · Provide technical (Help Desk) support to learning software users. · Advise and help in implementation of software during pre/post deployment. · Develop and support methods and procedures for synchronous technology adoption into curriculum (video conferencing, Voice over IP, Chat). Qualifications: · Communicative (able to carry a professional conversation, provides a direct understandable response that is non-complex) Desired Qualifications: · Bachelor’s degree with 3–5 years of experience in providing product support (both technical and non-technical) is desired. · Holds demonstrated successful project management skills. · Programming certifications, experience, or related course work is good to have. · Expertise in setting up and supporting synchronous communication including voice, video, and chat. · Experiences in supporting technology, experience supporting learning management systems. · Experience with web conferencing technology. If you’re passionate about customer support and driven to solve problems, join the team that’s shaping the future of PDF technology worldwide.

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visit us at https://www.foxit.com Position Overview: Join our dynamic team as a Cash Application Specialist , where you’ll take charge of processing, reconciling, and allocating incoming payments with precision, ensuring all financial transactions are recorded promptly and accurately. We’re looking for someone with sharp analytical skills, a keen eye for detail, and the ability to collaborate seamlessly with cross-functional teams to resolve any discrepancies and drive efficiency in the process. Key Responsibilities: · Cash Application & Payment Processing: o Process and apply incoming payments (via wire transfers, ACH, checks, credit cards, etc.) to customer accounts. o Ensure accurate and timely allocation of payments to invoices in the accounting system. o Investigate and resolve unallocated or misapplied payments promptly. · Reconciliation & Reporting: o Perform daily, weekly, and monthly reconciliations of cash receipts to the general ledger. o Identify discrepancies and work with internal teams to resolve them. o Prepare reports and provide analysis on cash application performance metrics. · Customer and Internal Collaboration: o Liaise with customers to obtain remittance details when necessary. o Collaborate with the accounts receivable, billing, and collections teams to resolve payment issues. o Work towards achieving defined SLAs and timelines for cash applications, reconciliations, and issue resolutions. o Provide support for internal and external audits as needed. o Collaborating with cross-regional teams to meet timelines. · Process Improvement: o Identify inefficiencies in the cash application process and recommend improvements. o Assist in the process enhancements to improve accuracy and efficiency. · Compliance: o Ensure adherence to company policies and accounting standards. o Maintain accurate records of all transactions and supporting documentation. Required Skills & Qualifications: · Experience:Minimum 3+ years of relevant experience in cash application, accounts receivable, or a related finance role. · Education: Bachelor’s degree in finance, Accounting, or a related field. · Proficiency in ERP systems (e.g., Oracle Netsuite, SAP, or similar) and advanced financial tools. · Advanced Excel skills (pivot tables, VLOOKUPs, etc.). · Strong analytical and problem-solving abilities. · Excellent attention to detail and accuracy in work. · Strong communication and interpersonal skills to interact effectively with customers and internal teams. · Ability to prioritize tasks, meet deadlines, and work in a fast-paced environment. Preferred Qualifications: · Experience in a SaaS-based organization or subscription-based billing systems. · Familiarity with automation tools and process optimization techniques. · Knowledge of Indian and international accounting standards. What We Offer: · A supportive and inclusive workplace fostering collaboration, offering opportunities to engage in a global environment, and promoting professional growth and development. · Health Insurance of employee & family for 5 lakhs. · Learning & training opportunities with LinkedIn platforms · Competitive compensation and benefits package. If you are passionate about driving efficiency and accuracy in financial processes and meet the qualifications, we would love to hear from you!

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visit us at https://www.foxit.com Position Overview: Join our dynamic team as a Cash Application Specialist , where you ll take charge of processing, reconciling, and allocating incoming payments with precision, ensuring all financial transactions are recorded promptly and accurately. We re looking for someone with sharp analytical skills, a keen eye for detail, and the ability to collaborate seamlessly with cross-functional teams to resolve any discrepancies and drive efficiency in the process. Key Responsibilities: Cash Application & Payment Processing: o Process and apply incoming payments (via wire transfers, ACH, checks, credit cards, etc.) to customer accounts. o Ensure accurate and timely allocation of payments to invoices in the accounting system. o Investigate and resolve unallocated or misapplied payments promptly. Reconciliation & Reporting: o Perform daily, weekly, and monthly reconciliations of cash receipts to the general ledger. o Identify discrepancies and work with internal teams to resolve them. o Prepare reports and provide analysis on cash application performance metrics. Customer and Internal Collaboration: o Liaise with customers to obtain remittance details when necessary. o Collaborate with the accounts receivable, billing, and collections teams to resolve payment issues. o Work towards achieving defined SLAs and timelines for cash applications, reconciliations, and issue resolutions. o Provide support for internal and external audits as needed. o Collaborating with cross-regional teams to meet timelines. Process Improvement: o Identify inefficiencies in the cash application process and recommend improvements. o Assist in the process enhancements to improve accuracy and efficiency. Compliance: o Ensure adherence to company policies and accounting standards. o Maintain accurate records of all transactions and supporting documentation. Required Skills & Qualifications: Experience:Minimum 3+ years of relevant experience in cash application, accounts receivable, or a related finance role. Education: Bachelor s degree in finance, Accounting, or a related field. Proficiency in ERP systems (e.g., Oracle Netsuite, SAP, or similar) and advanced financial tools. Advanced Excel skills (pivot tables, VLOOKUPs, etc.). Strong analytical and problem-solving abilities. Excellent attention to detail and accuracy in work. Strong communication and interpersonal skills to interact effectively with customers and internal teams. Ability to prioritize tasks, meet deadlines, and work in a fast-paced environment. Preferred Qualifications: Experience in a SaaS-based organization or subscription-based billing systems. Familiarity with automation tools and process optimization techniques. Knowledge of Indian and international accounting standards. What We Offer: A supportive and inclusive workplace fostering collaboration, offering opportunities to engage in a global environment, and promoting professional growth and development. Health Insurance of employee & family for 5 lakhs. Learning & training opportunities with LinkedIn platforms Competitive compensation and benefits package. If you are passionate about driving efficiency and accuracy in financial processes and meet the qualifications, we would love to hear from you!

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visit https://www.foxit.com About the Role: As a Junior Product Manager for Foxit's Fusion Platform, you will play a key role in shaping product enhancements and AI-driven capabilities within our integrated document and workflow ecosystem. Leveraging your experience with widely adopted AI tools, you'll collaborate with product teams, engineering, and data science to deliver innovative, AI-powered user experiences. Responsibilities: · Work closely with senior product owners and cross-functional teams to identify and prioritize enhancements leveraging AI for Foxit Fusion. · Develop and refine user stories, acceptance criteria, and product documentation that clearly articulate Fusion's integrated AI features. · Support product backlog management aligned with strategic objectives, particularly focusing on AI integration and usability. · Assist with user and market research to uncover new opportunities for integrating AI within the Fusion ecosystem. · Facilitate clear and effective communication among technical and non-technical stakeholders to align on AI initiatives. · Track product metrics and user feedback to inform continuous improvements and iterations. Qualifications: · Bachelor’s degree or relevant practical experience. · 1-2 years in product management or product ownership roles, with hands-on experience using widely adopted AI tools. · Practical knowledge of artificial intelligence, specifically as integrated into contemporary SaaS products. · Familiarity with agile methodologies and the product lifecycle, especially within integrated software ecosystems like Fusion. · Strong communication, collaboration, and analytical skills. Preferred Skills: · Hands-on experience with popular AI platforms and frameworks (OpenAI APIs, TensorFlow, GPT models). · Competency with data analytics tools (SQL, Excel, Tableau) for extracting insights and supporting decisions. · Enthusiasm for staying updated on emerging AI technologies and industry trends.

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visit https://www.foxit.com About the Role: As a Junior Product Manager for Foxits Fusion Platform, you will play a key role in shaping product enhancements and AI-driven capabilities within our integrated document and workflow ecosystem. Leveraging your experience with widely adopted AI tools, youll collaborate with product teams, engineering, and data science to deliver innovative, AI-powered user experiences. Responsibilities: Work closely with senior product owners and cross-functional teams to identify and prioritize enhancements leveraging AI for Foxit Fusion. Develop and refine user stories, acceptance criteria, and product documentation that clearly articulate Fusions integrated AI features. Support product backlog management aligned with strategic objectives, particularly focusing on AI integration and usability. Assist with user and market research to uncover new opportunities for integrating AI within the Fusion ecosystem. Facilitate clear and effective communication among technical and non-technical stakeholders to align on AI initiatives. Track product metrics and user feedback to inform continuous improvements and iterations. Qualifications: Bachelor s degree or relevant practical experience. 1-2 years in product management or product ownership roles, with hands-on experience using widely adopted AI tools. Practical knowledge of artificial intelligence, specifically as integrated into contemporary SaaS products. Familiarity with agile methodologies and the product lifecycle, especially within integrated software ecosystems like Fusion. Strong communication, collaboration, and analytical skills. Preferred Skills: Hands-on experience with popular AI platforms and frameworks (OpenAI APIs, TensorFlow, GPT models). Competency with data analytics tools (SQL, Excel, Tableau) for extracting insights and supporting decisions. Enthusiasm for staying updated on emerging AI technologies and industry trends.

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visit https://www.foxit.com . Role Overview: As a DevOps Engineer , you will serve as a key technical liaison between Foxit s global production environments and our China-based development teams. Your mission is to ensure seamless cross-border collaboration by investigating complex issues, facilitating secure and compliant debugging workflows, and enabling efficient delivery through modern DevOps and cloud infrastructure practices. This is a hands-on, hybrid role requiring deep expertise in application development, cloud operations, and diagnostic tooling. Youll work across production environments to maintain business continuity, support rapid issue resolution, and empower teams working under data access and sovereignty constraints. Key Responsibilities: Cross-Border Development Support Investigate complex, high-priority production issues inaccessible to China-based developers. Build sanitized diagnostic packages and test environments to enable effective offshore debugging. Lead root cause analysis for customer-impacting issues across our Java and PHP-based application stack. Document recurring patterns and technical solutions to improve incident response efficiency. Partner closely with China-based developers to maintain architectural alignment and system understanding. Cloud Infrastructure & DevOps Manage containerized workloads (Docker/Kubernetes) in AWS and Azure; optimize performance and cost. Support deployment strategies (blue-green, canary, rolling) and troubleshoot CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI). Implement and manage Infrastructure as Code using Terraform (multi-cloud), with CloudFormation or ARM Templates as a plus. Support observability through tools like New Relic, CloudWatch, Azure Monitor, and log aggregation systems. Automate environment provisioning, monitoring, and diagnostics using Python, Bash, and PowerShell. Collaboration & Communication Translate production symptoms into actionable debugging tasks for teams without access to global environments. Work closely with database, QA, and SRE teams to resolve infrastructure or architectural issues. Ensure alignment with global data compliance policies (SOC2, NSD-104, GDPR) when sharing data across borders. Communicate technical issues and resolutions clearly to both technical and non-technical stakeholders. Qualifications: Technical Skills: Languages: Advanced in Java and PHP (Spring Boot, YII); familiarity with JavaScript a plus. Architecture: Experience designing and optimizing backend microservices and APIs. Cloud Platforms: Hands-on with AWS (EC2, Lambda, RDS) and Azure (VMs, Functions, SQL DB). Containerization: Docker & Kubernetes (EKS/AKS); Helm experience a plus. IaC & Automation: Proficient in Terraform; scripting with Python/Bash. DevOps: Familiar with modern CI/CD pipelines; automated testing (Cypress, Playwright). Databases & Messaging: MySQL, MongoDB, Redis, RabbitMQ. Professional Experiences Required: Minimum 6+ years of full-stack or backend development experience in high-concurrency systems. Strong understanding of system design, with hands on building and maintaining cloud infrastructure using AWS and/or Azure and global software deployment practices. Experience designing and deploying microservices architectures using Docker and Kubernetes (EKS/AKS). Strong background in Infrastructure as Code (IaC) using Terraform, with scripting in Python/Bash for automation. Experience working with databases (MySQL, MongoDB, Redis) in high-concurrency environments. Experience working in global, distributed engineering teams with data privacy or access restrictions. Preferred to have: Exposure to compliance frameworks (SOC 2, GDPR, NSD-104, ISO 27001, HIPAA). Familiarity with cloud networking, CDN configuration, and cost optimization strategies. Tools experience with Postman, REST Assured, or security testing frameworks. Why Foxit? Work at the intersection of development and operations on a global scale. Be a trusted technical enabler for distributed teams facing real-world constraints. Join a high-impact team modernizing cloud infrastructure for enterprise-grade document solutions. Competitive compensation, professional development programs, and a collaborative culture.

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visit https://www.foxit.com . Role Overview: As a DevOps Engineer , you will serve as a key technical liaison between Foxit’s global production environments and our China-based development teams. Your mission is to ensure seamless cross-border collaboration by investigating complex issues, facilitating secure and compliant debugging workflows, and enabling efficient delivery through modern DevOps and cloud infrastructure practices. This is a hands-on, hybrid role requiring deep expertise in application development, cloud operations, and diagnostic tooling. You'll work across production environments to maintain business continuity, support rapid issue resolution, and empower teams working under data access and sovereignty constraints. Key Responsibilities: Cross-Border Development Support Investigate complex, high-priority production issues inaccessible to China-based developers. Build sanitized diagnostic packages and test environments to enable effective offshore debugging. Lead root cause analysis for customer-impacting issues across our Java and PHP-based application stack. Document recurring patterns and technical solutions to improve incident response efficiency. Partner closely with China-based developers to maintain architectural alignment and system understanding. Cloud Infrastructure & DevOps Manage containerized workloads (Docker/Kubernetes) in AWS and Azure; optimize performance and cost. Support deployment strategies (blue-green, canary, rolling) and troubleshoot CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI). Implement and manage Infrastructure as Code using Terraform (multi-cloud), with CloudFormation or ARM Templates as a plus. Support observability through tools like New Relic, CloudWatch, Azure Monitor, and log aggregation systems. Automate environment provisioning, monitoring, and diagnostics using Python, Bash, and PowerShell. Collaboration & Communication Translate production symptoms into actionable debugging tasks for teams without access to global environments. Work closely with database, QA, and SRE teams to resolve infrastructure or architectural issues. Ensure alignment with global data compliance policies (SOC2, NSD-104, GDPR) when sharing data across borders. Communicate technical issues and resolutions clearly to both technical and non-technical stakeholders. Qualifications: Technical Skills: Languages: Advanced in Java and PHP (Spring Boot, YII); familiarity with JavaScript a plus. Architecture: Experience designing and optimizing backend microservices and APIs. Cloud Platforms: Hands-on with AWS (EC2, Lambda, RDS) and Azure (VMs, Functions, SQL DB). Containerization: Docker & Kubernetes (EKS/AKS); Helm experience a plus. IaC & Automation: Proficient in Terraform; scripting with Python/Bash. DevOps: Familiar with modern CI/CD pipelines; automated testing (Cypress, Playwright). Databases & Messaging: MySQL, MongoDB, Redis, RabbitMQ. Professional Experiences Required: Minimum 6+ years of full-stack or backend development experience in high-concurrency systems. Strong understanding of system design, with hands on building and maintaining cloud infrastructure using AWS and/or Azure and global software deployment practices. Experience designing and deploying microservices architectures using Docker and Kubernetes (EKS/AKS). Strong background in Infrastructure as Code (IaC) using Terraform, with scripting in Python/Bash for automation. Experience working with databases (MySQL, MongoDB, Redis) in high-concurrency environments. Experience working in global, distributed engineering teams with data privacy or access restrictions. Preferred to have: Exposure to compliance frameworks (SOC 2, GDPR, NSD-104, ISO 27001, HIPAA). Familiarity with cloud networking, CDN configuration, and cost optimization strategies. Tools experience with Postman, REST Assured, or security testing frameworks. Why Foxit? Work at the intersection of development and operations on a global scale. Be a trusted technical enabler for distributed teams facing real-world constraints. Join a high-impact team modernizing cloud infrastructure for enterprise-grade document solutions. Competitive compensation, professional development programs, and a collaborative culture.

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visit https://www.foxit.com. About the Role: Foxit, a leading provider of innovative PDF products and services, is seeking a skilled Junior L1 India Support Engineer to join our team. In this role, you will handle Level 1 product issues, troubleshoot and resolve customer problems, and collaborate with our product teams for continuous improvement. Working Hours: Willing to work rotational shift 24*7 on weekdays and weekends (mandatory) Responsibilities: · Work directly with customers to troubleshoot, recreate, and resolve Tier 1 and Tier 2 level issues related to products Document and review solutions to common questions and problems Update the ticket tracking system to provide the accurate and current status of support issues Escalate issues to the product/developer team and help with product improvement Ability to serve as an escalation point for the Customer Success team and other key stakeholders Suggest and implement improvements to workflow, tools, and general policies to improve the overall quality and efficiency Able to handle multiple tasks at the same time i.e. Chats, emails, calls Qualifications: · 1+ years of proven experiences in providing technical support Bachelor's degree in computers or relevant field Having worked for a software support is a plus but not mandatory Great Communications skills SaaS experience a plus Experience with Salesforce & JIRA is a plus Ability to work independently and as part of a team If you’re passionate about customer support and driven to solve problems, join the team that’s shaping the future of PDF technology worldwide.

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visit https://www.foxit.com. About the Role: Foxit, a leading provider of innovative PDF products and services, is seeking a skilled Junior L1 India Support Engineer to join our team. In this role, you will handle Level 1 product issues, troubleshoot and resolve customer problems, and collaborate with our product teams for continuous improvement. Working Hours: Willing to work rotational shift 24*7 on weekdays and weekends (mandatory) Responsibilities: · Work directly with customers to troubleshoot, recreate, and resolve Tier 1 and Tier 2 level issues related to products Document and review solutions to common questions and problems Update the ticket tracking system to provide the accurate and current status of support issues Escalate issues to the product/developer team and help with product improvement Ability to serve as an escalation point for the Customer Success team and other key stakeholders Suggest and implement improvements to workflow, tools, and general policies to improve the overall quality and efficiency Able to handle multiple tasks at the same time i.e. Chats, emails, calls Qualifications: · 1+ years of proven experiences in providing technical support Bachelor's degree in computers or relevant field Having worked for a software support is a plus but not mandatory Great Communications skills SaaS experience a plus Experience with Salesforce & JIRA is a plus Ability to work independently and as part of a team If you’re passionate about customer support and driven to solve problems, join the team that’s shaping the future of PDF technology worldwide.