Data Operations Associate

Data Operations Associate

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About the Role

Data Operations Associate

You will be directly responsible for monitoring our ViciDial system, executing data uploads, managing automation workflows, and maintaining real-time visibility on data availability across all active client campaigns.

This is an excellent opportunity for someone who enjoys working in a structured environment, can handle repetitive but high-impact tasks, and wants to be part of a fast-growing team where accuracy and consistency are key.

Key Responsibilities

📊 Data Upload & Preparation

• Upload lead data files into the ViciDial system with accuracy and timeliness.

• Update and maintain the Data Orders Sheet to track data loading activities for each client.

• Ensure data files are properly formatted and validated before uploads.

🔎 Dialer Monitoring & Data Stock Management

• Continuously monitor dialable lead counts across all campaigns.

• Proactively flag low data inventory and coordinate replenishment to avoid campaign disruptions.

• Execute routine checks to ensure lists are active and performing.

⚙️ Automation Execution & Management

• Run and monitor automation workflows that load new leads into the dialer based on pre-set rules and thresholds.

• Execute automation processes for both fractional and full-service clients as scheduled.

📌 Client Campaign Oversight

• Ensure all client campaigns remain fully stocked with dialable data throughout the day.

• Coordinate with internal teams to prioritize data loading for high-need or at-risk clients.

📋 Reporting & Documentation

• Maintain accurate records of all data uploads, automation executions, and task completions.

• Promptly report any issues, anomalies, or system errors to management for resolution.

Required Qualifications

• Prior experience in operations, data entry, CRM or dialer systems (ViciDial experience a plus but not required).

• Basic proficiency with Google Sheets or Excel.

• Strong attention to detail and ability to follow established SOPs with consistency.

• Excellent time management, organizational, and communication skills.

• Self-motivated with the ability to work independently in a remote environment.

• Reliable internet connection and full-time schedule availability.

Compensation & Benefits

• Hourly Rate:

  $4/hour USD, paid bi-weekly based on tracked hours.

• Fully remote work environment.

• Long-term stability with potential for growth into advanced data operations or dialer management roles.

Join our team and help power the data engine that keeps our call center operations running at full capacity every single day.