Data Operations Associate

We are seeking a Data Operations Associate to support data quality and reporting activities across multiple departments. The role involves validating, cleansing, and standardizing data, ensuring consistency across systems, and preparing reports for business and client stakeholders. The candidate will collaborate with cross-functional teams (Sales, Marketing etc.) to maintain high standards of data accuracy and availability.

Key Responsibilities:

• Perform data validation, enrichment, and reconciliation across internal systems and interdepartmental sources.
• Monitor and improve data quality metrics to ensure accuracy, completeness, and timeliness of records.
• Generate and maintain daily, weekly, and monthly reports/dashboards for business stakeholders.
• Collaborate with cross-functional teams (Finance, Sales, HR, Delivery, Operations) to align and standardize data processes.
• Assist in resolving data discrepancies by investigating mismatches and providing corrective actions.
• Maintain proper documentation, SOPs, and audit trails for data processes.
• Work with automation tools (Excel macros, SQL queries, Power BI/Tableau, Python scripts) to streamline reporting.
• Support the team in process improvement initiatives related to data governance and reporting.
• Ensure compliance with organizational policies, data security, and confidentiality standards.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Statistics, or related field.
• 3 to 5 years of experience in data operations, data management, or reporting roles.
• Proficiency in MS Excel (pivot tables, formulas, macros) and SQL for data queries.
• Hands-on experience with reporting tools (Power BI, Tableau, Qlik) preferred.
• Strong analytical skills with attention to detail and accuracy.
• Good understanding of data governance and quality frameworks.
• Excellent communication skills to work with multiple departments and stakeholders.