Data Center Site Manager

Role description:

• The Data Center Site Manager will head a team of technical personnel responsible for physical provisioning of system and network implementations, i.e. rack, stack, structured cabling, server network
• The provisioning of Infrastructure involves implementation of advanced technologies and techniques, including but not limited to the Core Network in spine-leaf architecture, Private cloud services (IaaS, DBaaS), Converged Infrastructure, Software defined storage and Storage Area Network, Advanced archiving and backup tools, Application containers.
• The Data Center Site Manager will ensure that the team provides timely and quality delivery of the following site functions:
• Client Delivery: Through partnerships, collaboration ensure operational support for project deliverables, remaining committed to timeline and budgets
• Infrastructure Build-outs: Follow product design standards, standardized cabling techniques, and perform regular quality checks for physical provisioning. Plan Infrastructure build-out with an objective of maintaining resiliency, managing capacity and with a foresight on technology changes for future upgrades
• Change Implementations: Manage operational changes and critical facility changes, Risk analysis, and review of change implementation steps.
• Technical Incidents: Investigations, Performing break-fixes, Coordinating immediate actions, Comprehensive root cause analysis, Corrective actions
• Risk: Run the risk agenda for the group, performing control assessments and peer reviews with an objective of maintaining high standards for Audit ratings. Support internal and external audits
• Access Management: Ensure an access control design and access control procedures that can provide sufficient audit trails, traceability
• Asset Management: Diligently follow procedures for Asset life-cycle changes and Inventory controls thereby protecting physical Infrastructure assets and information assets (tape media etc.) at all times
• Site & Supplier Governance: For supplier functions at the DC site or when dealing with other IT suppliers, setup a governance framework to review of Service level KPI’s (Key performance indicators), maintenance schedules and key risk indicators and set high standards on supplier delivery
  

Qualifications:

• 10+ years of experience in a Technology Infrastructure role with people management experience
• Experience in a Financial Services or large complex and/or global environment preferred
• Relevant Datacenter Site Operations experience with skills in Datacenter build, Infrastructure solutioning/integration will be an added advantage
• Ability to communicate technical concepts to non-technical audience
• Ability to develop projects required for design of metrics, analytical tools, benchmarking and best practices
• Effective written and verbal communication skills
• Effective analytic/diagnostic skills
• Ability to partner with virtual and in-person teams, define goals to a team, and work to a deadline
  

Education:

• Bachelor’s/University degree, Master’s degree preferred
  
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.------------------------------------------------------

Job Family Group:

Technology------------------------------------------------------

Job Family:

Infrastructure------------------------------------------------------

Time Type:

Full time------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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