Data Analyst

Job Description

Mission: To coordinate with Various Services teams for achieving on time Services completion with Sustained Revenue and Collection. Leading & Owning Services management office & Become support Backbone for Overall Services Portfolio. Key Responsibilities: 1. Services Review & Operational Coordination Conduct regular service review meetings. Coordinate with cross-functional teams including Engineering, SCM, Purchase, and Sales to avoid delays and ensure service delivery as per the plan. Identify risks and ensure timely delivery of services. Maintain up-to-date execution status in the internal system (X-info). 2. Planning, Billing & Collection Management Develop and track visit calendars, billing schedules, and collection forecasts. Monitor stage-wise progress from calendar scheduling to billing and collection. Provide clear visibility on planning and execution status across teams. 3. Monitoring & Reporting Update the Services Calendar status on a weekly basis. Monitor and control progressive activities. Maintain and circulate the Services Team Dashboard with forecast vs actual metrics. Track engineer visit statuses and report discrepancies. 4. Material Management Support Fill PR (Purchase Requisition) forms and follow up with TM/PM for approvals. Coordinate PO creation, approval, and material delivery. Manage delivery challans and ensure proper material movement is recorded in X-info. 5. Data Consolidation & Communication Gather data from services execution teams for internal reporting. Consolidate and present information during Service Review Meetings (SRM) and Weekly Review Meetings (WRM). Collect resource planning data, utilization reports, and forecasts. 6. Documentation & System Updates Follow up and collect JMS (Joint Measurement Sheets) and MOMs (Minutes of Meetings) from FAEs or Site In-charges. Upload all documentation (MOMs, JMS) into X-info and eBiz platforms. Support data preparation for invoicing and follow up on collection status. Required Skills and Competencies: Strong coordination and communication skills across departments. Ability to manage multiple tasks and prioritize efficiently. Proficiency in MS Office and internal platforms like X-info, eBiz. Strong analytical skills to track and report KPIs. Detail-oriented with excellent follow-up abilities. Education & Experience: Graduate in Engineering/Commerce/Business or related field. 2+ years of experience in services coordination or project management support roles. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Data analysis skills: 1 year (Preferred) Work Location: In person