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Data Analyst / IT Executive

2 - 5 years

0 Lacs

mumbai maharashtra india

Posted:2 weeks ago| Platform: Linkedin logo

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Skills Required

data reliability security technology support efficiency service networking erp crm documentation communication networks software network management hrms accounting controls compliance backup cybersecurity antivirus firewall inventory reporting automation troubleshooting reports

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview:

No. of candidates: 1 Opening,

Location: Lower Parel, Mumbai (Opp. Trump Tower)


Salary CTC: ₹2,40,000 to ₹3,60,000 per annum plus performance incentives

=> Required Skills & Certifications

1) Bachelor's Degree in IT, Computer Science, or related field.

2) 2-5 years of relevant experience (automotive or service industry preferred)

3) Knowledge of networking, system administration, ERP / CRM Tools.

4) Strong problem-solving, documentation, and communication skills.

=> Key Responsibilities

1. IT Operations -

  • Manage and maintain computer systems, servers, networks, printers, CCTV, and internet connectivity
  • Provide technical support to employees for hardware, software, and network-related issues
  • Ensure uptime and performance of all IT infrastructure

2. System & Software Management -

  • Install, configure, and maintain operating systems, ERP /CRM Tools, HRMS, Accounting software, and licensed applications.
  • Coordinate with software vendors for implementation, updates, and troubleshooting
  • Maintain user access controls and system permissions

3. Data Security & Compliance -

  • Ensure data backup, recovery, and cybersecurity best practices
  • Monitor antivirus, firewall, and system security protocols
  • Maintain confidentiality and protection of employee and customer data

4. IT Asset & Vendor Management -

  • Maintain IT Asset Inventory (Laptops, Desktops, Routers, Licenses, etc)
  • Coordinate with external IT service providers, ISPs, and hardware vendors
  • Manage AMC agreements and service renewals

5. Process Improvement & Reporting -

  • Support digitalization initiatives and automation projects
  • Document IT SOPs, troubleshooting guides, and system workflows
  • Prepare periodic IT reports for management

=> Key Performance Indicators (KPIs)

1) System uptime and response time

2) Resolution time for IT Issues

3) Data security compliance

4) User satisfaction feedback

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