D2C Manager

Location : Delhi

Experience : 5+ years of experience

No Of Position : 1

Key Responsibilities :

• Develop and manage the company’s D2C online business strategy.
• Oversee online platforms (website, marketplaces, apps) to drive traffic and conversions.
• Plan and execute digital marketing campaigns to enhance online sales.
• Monitor and analyse e-commerce performance metrics (sales, ROI, customer acquisition).
• Coordinate with logistics, supply chain, and warehouse teams for smooth order fulfilment.
• Manage online promotions, pricing, and product listings.
• Ensure an excellent online customer experience and resolve escalations.
• Stay updated with industry trends and implement best practices to grow online sales.
• Build and manage relationships with external partners, agencies, and technology vendors.
• Prepare periodic reports and present performance updates to management.

Skills & Qualifications :

• Bachelor’s Degree (MBA in Marketing/E-commerce preferred).
• 5+ years of experience in D2C or e-commerce management.
• Strong knowledge of online marketplaces, digital marketing, and analytics tools.
• Proficiency in e-commerce platforms (Shopify, PHP, etc.) and digital advertising (Google, Meta Ads).
• Strong analytical, leadership, and communication skills.