Customer Support Specialist

Hiring: Customer Support for E-commerce (Group Leader IC Role) in Lowerparel for Lumina Datamatics

CTC: Up to 5.5LPA + ₹200/night shift allowance per day
Shift: Night shift (8:30 PM 5:30 AM), 5 days working

Location: Andheri Seepz

Key Role:

• Reach out to sellers via voice & email for onboarding, engagement, and retention.
• Help sellers understand platform benefits, resolve queries, and ensure compliance.
• Maintain CRM records, meet outreach targets, and share insights with stakeholders.

Requirements:

• Graduate in any discipline.
• Excellent English communication (voice & written).
• CRM & MS Office skills a must.

If you meet the above requirements and are interested in this opportunity, please submit

Job Types: Full-time, Permanent

Pay: Up to ₹550,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Work Location: In person