Customer Support Specialist

0 years

5 Lacs

Posted:4 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Hiring: Customer Support for E-commerce (Group Leader IC Role) in Lowerparel for Lumina Datamatics

CTC: Up to 5.5LPA + ₹200/night shift allowance per day
Shift: Night shift (8:30 PM 5:30 AM), 5 days working

Location: Andheri Seepz

Key Role:

  • Reach out to sellers via voice & email for onboarding, engagement, and retention.
  • Help sellers understand platform benefits, resolve queries, and ensure compliance.
  • Maintain CRM records, meet outreach targets, and share insights with stakeholders.

Requirements:

  • Graduate in any discipline.
  • Excellent English communication (voice & written).
  • CRM & MS Office skills a must.

If you meet the above requirements and are interested in this opportunity, please submit

Job Types: Full-time, Permanent

Pay: Up to ₹550,000.00 per year

Benefits:

  • Health insurance
  • Paid time off
  • Provident Fund

Work Location: In person

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