Posted:1 day ago|
Platform:
On-site
Full Time
About Us:
B2BHolidays is a leading travel technology company based in London, specialising in providing flight and hotel services to online travel agencies and government organisations globally. We are a cutting-edge technology company at the forefront of a high-traffic and big data projects.
The opportunity:
We are seeking an exceptional individual to work as a customer support agent to join our dynamic team. You will play an important role in ensuring the efficient functioning of our operational duties.
What you will do:
. Ensuring efficient functioning of the booking platform by monitoring the bookings regularly
. Monitoring inventory
. Coordinating with hotels to secure reservations
. Resolving customer issues
. Implementing operational improvements
. Ensuring compliance with company policies and industry regulations
What is expected from you:
. Excellent communication skills in both verbal and written languages
. Strong organisational and analytical skills
. Quick to adapt to a new environment and new colleagues
. Quick to learn new systems
. Flexible to work different shifts throughout the day
What we offer:
. A challenging and collaborative environment where your contributions make a real impact
. The opportunity to work with the latest technologies and shape the future of both our products and the travel industry
. Potential for a rewarding long-term career within a growing company
B2BHolidays
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