Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Customer Support Executive

Shobha Shringar Jewellers

40 years

0 Lacs

mumbai metropolitan region

Posted:5 days ago| Platform:

Apply

Skills Required

support engagement communication crm drive analyze collaboration marketing resolve report metrics collaborative

Work Mode

On-site

Job Type

Full Time

Job Description

About Us:

Working model:

Location:

Days:

Timings:

Budget:

Experience:

Role Overview:

Key Responsibilities:

Customer Engagement & Support:

Manage client interactions via calls, WhatsApp, email, and in-person communication.
Provide timely, professional, and solution-oriented responses.
Maintain customer records, order details, and communication logs accurately.

CRM & Process Management:

Plan and execute CRM campaigns to drive client retention.
Track and analyze customer interactions to provide actionable insights.
Identify recurring issues and support process improvement initiatives.

Collaboration & Insights:

Work closely with sales, marketing, and production teams to resolve client queries.
Build and maintain strong relationships with high-value clients.
Report on customer trends, feedback, and loyalty metrics to leadership.

What We’re Looking For:

Experience: 2-4 years in CRM, luxury retail, or jewelry brands.
Skills & Tools: Proficiency in CRM tools, MS Office; strong communication and interpersonal skills.
Attributes: Customer-focused, organized, proactive, and solution-driven.

Why Join Shobha Shringar Jewelers?

Work with a prestigious luxury jewelry brand and high-value clientele.
Contribute to enhancing customer journeys and loyalty programs.
Grow in a professional, collaborative, and growth-oriented environment.

More Jobs at Shobha Shringar Jewellers

Crm

mumbai, maharashtra, india

4.0 - 4.0 yrs

Salary: Not disclosed

Customer Relationship Manager

mumbai

2.0 - 5.0 yrs

INR 3 - 3 Lacs

Customer Support Executive

mumbai metropolitan region

40.0 - 40.0 yrs

Salary: Not disclosed

Customer Relationship Executive

mumbai metropolitan region

40.0 - 40.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.