Posted:1 week ago|
Platform:
On-site
Full Time
CRM Executive
Location: Walkeshwar, Mumbai
Salary: ₹30,000/month
Brand: Shobha Shringar Jewellers
Role Overview
We are seeking a CRM Executive to manage client relationships, ensure high customer satisfaction, and drive loyalty for our luxury jewellery brand.
Responsibilities
• Manage and update customer database.
• Build and maintain strong client relationships.
• Plan and execute CRM campaigns to boost retention.
• Handle client queries and feedback with professionalism.
• Analyze customer data and report insights.
Requirements
• 2–4 years of CRM experience, preferably in luxury retail/jewellery.
• Strong communication & interpersonal skills.
• Proficiency in CRM tools & MS Office.
• Customer-focused with good problem-solving ability.
Benefits
• Work with a prestigious luxury brand.
• Exposure to high-value clientele.
• Growth-oriented, professional environment.
Shobha Shringar Jewellers
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