Team Management: Supervise and coordinate the activities of warehouse workers. Assign daily tasks and ensure timely completion. Provide training and guidance to new and existing staff. Monitor staff performance and maintain discipline. Inventory Control: Maintain accurate records of incoming and outgoing stock. Conduct regular stock audits and physical verifications. Update inventory management systems (manually or digitally). Prevent stock loss due to damage, theft, or misplacement. Stock Arrangement: Ensure proper stacking and storage of materials as per category. Label and organize stock for easy identification and retrieval. Follow FIFO (First In, First Out) or LIFO (Last In, First Out) methods as needed. Allocate space efficiently to avoid congestion and maintain order. Safety and Cleanliness: Enforce health and safety standards within the godown. Ensure cleanliness and hygiene of the godown premises. Report any hazards or maintenance issues promptly. Coordination and Reporting: Coordinate with purchase, sales, and logistics departments. Prepare daily, weekly, and monthly reports on stock and team performance. Handle documentation related to stock movement (inward/outward). Compliance: Ensure all operations are conducted as per company policies and legal standards.

1. Stock Management: Monitor and record all incoming (inward) and outgoing (outward) stock. Maintain minimum and maximum stock levels. Conduct regular physical stock verification. Ensure timely stock replenishment to avoid shortages. 2. Documentation & Record Keeping: Maintain accurate records of GRN (Goods Receipt Note), delivery challans, invoices, stock registers, etc. Update inventory management software (ERP, Excel, or other tools). Prepare daily, weekly, and monthly stock reports. 3. Coordination: Coordinate with purchase, sales, accounts, and warehouse teams. Ensure materials are received and dispatched correctly and on time. Resolve discrepancies between physical stock and records. 4. Quality and Damage Control: Check stock conditions while receiving and before dispatching. Report damaged or expired items immediately. 5. System & Compliance: Ensure correct data entry in systems (ERP or manual). Follow company policies and audit guidelines regarding inventory.

Making Outbound Calls: Call potential or existing customers to inform them about products or services. Follow scripts or prepared dialogues during calls. Handling Inbound Calls: Answer customer inquiries. Provide accurate information or transfer calls to the concerned department. Lead Generation: Gather customer details and generate sales leads. Follow up with interested prospects and schedule appointments if needed. Record Keeping: Maintain detailed records of calls, feedback, and customer information. Update CRM or call tracking software. Follow-Up: Call customers for payment reminders, feedback, or product renewal. Reconnect with leads that didn't convert earlier. Achieving Targets: Meet daily/weekly/monthly call and conversion targets. Work closely with the sales or marketing team to improve results.

Customer Relationship Manage karna: Existing clients ke saath long-term relationship banana aur maintain karna. Client Communication: Email, calls, meetings ke zariye clients ke queries solve karna. Lead Management: New leads ko track karna, unko nurture karna, aur sales team ke sath coordinate karna. Feedback Collect Karna: Customers se feedback lena aur usse service improve karne mein use karna.