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Telly Caller

1 - 3 years

0 - 2 Lacs

Ludhiana, Punjab, India

Posted:2 weeks ago| Platform: Foundit logo

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Skills Required

Computer Knowldge Time Managment Good Communiction Handling Customer

Work Mode

On-site

Job Type

Full Time

Job Description

Making Outbound Calls: Call potential or existing customers to inform them about products or services. Follow scripts or prepared dialogues during calls. Handling Inbound Calls: Answer customer inquiries. Provide accurate information or transfer calls to the concerned department. Lead Generation: Gather customer details and generate sales leads. Follow up with interested prospects and schedule appointments if needed. Record Keeping: Maintain detailed records of calls, feedback, and customer information. Update CRM or call tracking software. Follow-Up: Call customers for payment reminders, feedback, or product renewal. Reconnect with leads that didn't convert earlier. Achieving Targets: Meet daily/weekly/monthly call and conversion targets. Work closely with the sales or marketing team to improve results.

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