46 Handling Customer Jobs

Job Summary: We are looking for a Business Operations Executive who will run and manage daily business operations by closely coordinating with the operations team and customer team . This role ensures smooth workflow, timely delivery of services, and effective resolution of customer requirements, enabling seamless business execution. Key Responsibilities: Manage and oversee daily business operations to ensure smooth processes Coordinate with the operations team to track deliverables and resolve issues Coordinate with the customer team to understand client requirements and ensure customer satisfaction Monitor operational KPIs and prepare status reports for management Identify process gaps and work on operational improvements Handle escalations and resolve operational challenges promptly Support business growth by ensuring processes run efficiently Requirements: Excellent communication and coordination skills Strong problem-solving and multitasking abilities Ability to handle operational escalations professionally Knowledge of business workflows and customer handling Self-driven and ability to manage multiple stakeholders Graduate (MBA preferred)

Job Summary: Klene Paks Limited is looking for a Sales Head to lead and grow our sales operations. You will be responsible for driving revenue, getting new B2C customers, and coordinating with departments like production, supply chain, logistics, and accounts. Youll report to the Product Head , who will coordinate with management. Key Responsibilities: Create and execute sales strategies to meet targets Get new customers and expand B2C business Coordinate with other departments for smooth order and delivery Make decisions on pricing, product movement, and sales planning Maintain strong customer and distributor relationships and handle the sales team Travel to production units outside Bangalore as needed Report sales performance and updates to the Product Head Requirements: 8 12 years of sales experience (preferably in manufacturing/packaging) Strong in communication, team handling, and decision-making Bachelor's degree (MBA preferred) Willing to travel For more details contact Sarah PM: 9900998271

Operate, Maintain, Manage, and Improvenetworkinfrastructure. Coordination with customer & Vendors fornetworkrelated problems and providing Remedies, Root Cause Analysis of Faults. Work closely with team members to provide quick support & error free environment in close cooperation with L1 &L2Level support Network Switching (VLAN, VTP, Ether Channel) / Routing experience (OSPF, BGP) Experience on LB (AVI Preferred) Knowledge of ACI Fabric & Nexus 9K NMS tool experience. Monitoring operation troubleshooting and Implementation in Dell TOR (Nutanix) switches and FX2 chassis Report generation, preparation. CCNA certified Handling Customer escalations Coordinating with all the other teams for network related issues and traffic flow. 5-6 Yrs experience in the domain B.E / Btech.

Book My Laundry is looking for Customer Service Representative to join our dynamic team and embark on a rewarding career journey Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns Good communication, interpersonal, and problem-solving skills are essential for this role

Job Role: Network L3 Operate, Maintain, Manage, and Improve network infrastructure. Coordination with customer & Vendors for network related problems and providing Remedies, Root Cause Analysis of Faults. Work closely with team members to provide quick support & error free environment in close cooperation with L1 & L2 Level support Network Switching (VLAN, VTP, Ether Channel) / Routing experience (OSPF, BGP) Experience on LB (AVI Preferred) Knowledge of ACI Fabric & Nexus 9K NMS tool experience. Monitoring operation troubleshooting and Implementation in Dell TOR (Nutanix) switches and FX2 chassis Report generation, preparation. CCNA certified Handling Customer escalations Coordinating with all the other teams for network related issues and traffic flow. 5-6 Yrs experience in the domain B.E / Btech.

handling counter and dealer sales and clients making quotations and sending it out follow up with clients and return products fluent in English Kindly Reach us Preethi 63829 42219 Required Candidate profile Excel, word and google sheets timings - 10-7 Sunday holiday From Lightning industry

We are seeking a motivated and enthusiastic Tele-Caller to join our real estate team. The ideal candidate will be responsible for generating leads, maintaining client relationships, and ensuring exceptional customer service. Role & responsibilities : Lead Generation : Make outbound calls to clients / investors based on provided data. Identify potential investors. Convert leads into qualified prospects. Client Relationship Management : Provide information about available properties, pricing, and terms. Address inquiries Maintain a database of customer contacts and update details regularly. Follow-Ups : Regularly follow up with leads to nurture client interest. Schedule site visits for interested customers. Team Support : Assist the team by arranging meetings and coordinating appointments. Work closely with the management team to execute campaigns effectively. Customer Service : Handle customer feedback and resolve issues promptly. Ensure a positive and seamless client experience. Preferred candidate profile Proven experience as a Tele-Caller, preferably in the real estate sector. Freshers with excellent communication skills are welcome to apply. Skills : Excellent verbal communication and interpersonal skills. Persuasive and ability to handle objections effectively. Proficiency in using CRM software and Microsoft Office. Basic knowledge of the real estate market is preferred. Perks and benefits Competitive salary with performance-based incentives. Professional training and career growth opportunities. Work in a dynamic and collaborative environment.

We are seeking a motivated and enthusiastic Tele-Caller to join our real estate team. The ideal candidate will be responsible for generating leads, maintaining client relationships, and ensuring exceptional customer service. Role & responsibilities : Lead Generation : Make outbound calls to clients / investors based on provided data. Identify potential investors. Convert leads into qualified prospects. Client Relationship Management : Provide information about available properties, pricing, and terms. Address inquiries Maintain a database of customer contacts and update details regularly. Follow-Ups : Regularly follow up with leads to nurture client interest. Schedule site visits for interested customers. Team Support : Assist the team by arranging meetings and coordinating appointments. Work closely with the management team to execute campaigns effectively. Customer Service : Handle customer feedback and resolve issues promptly. Ensure a positive and seamless client experience. Preferred candidate profile Proven experience as a Tele-Caller, preferably in the real estate sector. Freshers with excellent communication skills are welcome to apply. Skills : Excellent verbal communication and interpersonal skills. Persuasive and ability to handle objections effectively. Proficiency in using CRM software and Microsoft Office. Basic knowledge of the real estate market is preferred. Perks and benefits Competitive salary with performance-based incentives. Professional training and career growth opportunities. Work in a dynamic and collaborative environment.

Job Overview: iEnergizer is hiring for the Vegas US Voice Banking Process. This role involves handling voice-based customer service inquiries related to US banking products and services. We are looking for candidates with excellent communication skills, both verbal and written, to join our dynamic team. If you have prior experience in an international call center (minimum of 6 months) or are a fresher with strong communication abilities, we encourage you to apply. This is a work-from-office position with night shifts and offers a great opportunity to grow in the banking support domain. Key Responsibilities: Provide high-quality voice-based customer support related to US banking services. Assist customers with account inquiries, transactions, and service-related issues. Resolve customer issues promptly while ensuring a positive customer experience. Adhere to company policies, procedures, and best practices during customer interactions. Accurately document all customer interactions and update account information as necessary. Meet individual performance targets related to call resolution, response time, and customer satisfaction. Demonstrate professionalism and patience when handling customer concerns, ensuring first-call resolution where possible. Participate in training and development programs to enhance your knowledge of US banking products and services. Required Skills & Qualifications: Educational Qualification: Any graduate or undergraduate. Experience: Minimum of 6 months of experience in an international call center (voice process). Communication Skills: Excellent verbal and written communication skills in English. Availability: Must be willing to work night shifts and handle customer queries during those hours. Technical Skills: Basic knowledge of MS Office and comfort with using call center tools and systems. Personality Traits: Strong customer service orientation, problem-solving abilities, and attention to detail. Freshers: Candidates with good communication skills and a willingness to learn are encouraged to apply.

.Computer Basic Knowledge (Excel, Word ,PowerPoint ) .3 Years of Experience as Quality Inspector .Only Male Candidates Can Apply .Contact Person:-Pradnya 8956344606

Primary Purpose of Position: The Service Desk Analysts are the first point of contact for staff seeking technical assistance for technology issues relating to company supported computer applications and platforms. They serve as members of the ITSC Team by providing technical support over the phone, remotely and occasionally in person, and maintaining the smooth operation of Stantec. Service Desk Analysts are under the management of the Team Lead, Service Desk Primary responsibility is prompt, courteous customer support and service - respond professionally to requests for technical assistance via phone, remotely or in person (where applicable). Be present and visible in the Service Desk and available to customers requiring technical assistance. Follow-up on customer interactions, assessing whether this should be by phone, in person or email depending on the nature of follow-up required. Attention should be given to achieving First Call Resolution (FCR) as much as possible. Key Accountabilities: Be willing to find answers to all questions addressed to them. Be ready to research questions using a variety of resources, and work with other IT and affiliated staff in answering customer questions. Obtain and evaluate all relevant information to handle inquiries. Diagnose and resolve technical hardware and software issues to the best of their ability and redirect issues to other Tiers or Resources as appropriate. Advise customers on appropriate action. Identify and appropriately escalate situations requiring urgent attention. Document resolutions: attaching relevant information to tickets, record details of inquiries, actions taken, communicate and coordinate with internal departments and customers. Stay current with system information, changes and updates Learn fundamental operations of commonly used software, hardware, and other equipment to provide excellent customer support. Stay abreast of current news, system information, problems, changes and updates relevant to our customer community. Be willing to learn as he/she progresses in his/her position and as he/she is faced with new questions and situations. Familiarize themselves with the research and information resources and knowledge bases at hand to provide solutions to questions. Learn the functions of other Tiers and Resources for the purpose of triaging inquiries/ticket assignments appropriately. Follow standard Service Desk operating procedures; Accurately log all interactions using ticketing software. Process forms according to procedure. Manage customers accounts. Participate in an on-call rotation if required.

Strong knowledge of quality inspection Tools Experience in visual inspection Exposure to customer audits/inspections Familiarity with quality document and audit process Good communication and reporting skills MS Office Only Male Candidate Apply

This role involves handling calls, providing exceptional customer support and addressing queries. Handle customer calls in a professional and efficient manner. Work collaboratively with other teams to escalate and resolve customer issues Provident fund Health insurance

As a Guest Relations Executive, you will be the first point of contact for our clients and visitors, delivering a warm, professional, and engaging experience. Your role is pivotal in enhancing customer satisfaction, assisting clients through their site visits, and maintaining a high standard of service at every interaction. Role & responsibilities Greet and welcome clients, guests, and visitors with courtesy and professionalism. Coordinate and conduct client site visits with proper briefing and hospitality. Maintain an organized front desk and ensure visitor records are accurately managed. Liaise with the sales and CRM teams to ensure smooth client handling and follow-ups. Handle client inquiries in person, over the phone, or via email with clarity and empathy. Assist in preparing marketing materials and hospitality arrangements for walk-ins and events. Maintain the appearance and ambiance of the reception and lounge areas. Preferred candidate profile Excellent communication and interpersonal skills (English, Hindi, Marathi preferred). To Apply Share your resumes on: recruitment@svbpl.in

Should have basic chemical knowledge and in sales as well. handling customers, taking orders from customers, coordinating them with the factory team, managing dispatches till the order completion. Good English. Client Handling send cv 8860047805

Project Role : Customer Growth Representative Project Role Description : Build relationships with new and existing customers in onboarding, adopting and expanding their usage of products. Troubleshoot and route issues to appropriate teams for resolution. Perform interactions of inbound and outbound activities to customers on new, renewal or expansion opportunities. Must have skills : Sales and Channel Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Customer Sales Representative, you will build relationships with new and existing customers in onboarding, adopting, and expanding their usage of products. Troubleshoot and route issues to appropriate teams for resolution. Perform interactions of inbound and outbound activities to customers on new, renewal, or expansion opportunities. Show creativity in handling customer interactions and issue resolutions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Proactively engage with customers to understand their needs and provide appropriate solutions.- Maintain a high level of product knowledge to effectively address customer inquiries.- Collaborate with internal teams to ensure seamless customer experience.- Identify opportunities for upselling and cross-selling products to customers.- Regularly update customer records and information for accurate tracking and reporting. Professional & Technical Skills: - Must To Have Skills: Proficiency in Sales and Channel Management.- Strong communication and interpersonal skills.- Ability to multitask and prioritize effectively.- Good To Have Skills: Experience with CRM software.- Knowledge of sales techniques and strategies. Additional Information:- The candidate should have a minimum of 3 years of experience in Sales and Channel Management.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma or equivalent required. Bachelor's degree in any field is preferred.

Solving queries Excellent communication skills Insurance policy & medical billing process HSC fresher can apply Rotational shift Customer care Required Candidate profile Customer care Excellent communication skills

Immediate Openings on SAP PS_ Pan India _Contract Experience 10 Years Skills SAP PS Location Pan India Notice Period Immediate . Employment Type Contract Working Mode Hybrid SAP PS Consultant must have all required Project System functional and Configuration experience with minimum 8+ years of experience Must have experience handling customer projects and Capital projects using Investment management Good to have experience/knowledge on PS-SD integration, PS-CATS integration, PS-MM integration, PS-FICO Integration, PS-PP Integrations. Experience in document preparation, the functional specification for ABAP objects, guiding technical team for developing required objects SAP PS Implementation Experience End-to-end Implementation experience in different domains - Manufacture, Construction, Automobile, Railways or any other Industry Experience on complete PS module cycle from project creation to settlement Good configuration knowledge of PS structures WBS, Network, Milestones, Cost Planning, Budgeting, Material Requirement planning, Project quotation, Time sheets, Goods issues, and other project management activities in SAP PS Worked on support projects and know supporting processes associated with it. Must be proficient in handling Issues/support functions Conducts user requirements gathering, blueprinting and documentation designs. Follow best practices and SAP functionality in system. Should have experience in handling S4 Hana Projects. Should have experience working with third party interfaces, FIORI apps. Should be familiar with ticketing tools like ServiceNow Must be a very good team player with good interpersonal and communication skills Excellent analytical and problem-solving skills Excellent verbal and written communication Skills and can communicate clearly and concisely Need to be a team player

Skill required: Voice - Customer Service Designation: Customer Service Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Proactive and inquisitive candidate required with clear and precise communication, written and oral skills Market knowledge of US Wireless and Telecom domain would be preferred Domain knowledge of International Voice process Analytical skills are also required with an eye for detail Job requires the candidate to be assertive or influence people, probe for responses and empathize with customers Team Building - Ability to coach, connect and motivate team members as well as groom Team Leads AI Orientation along with functional knowledge of analytical tools would be preferred Six Sigma and quality tools knowledge/certification would be desired International Voice Experience US Telecom Experience would be desirable Roles and Responsibilities: Manage team expectations and project SLAs Monitor knowledge sharing and retention within the team Ability to create and implement action plan for improvement across KPIs Ability to manage BQ/Outlier performance Mentor and groom Team leads and frontline advisors to take additional responsibilities Be part of client reviews and provide performance trends and next steps Encourage Value Adds not only for client but also for the organization. Grooms key individuals in the team through coaching Develop strategies for continuous improvement, identify projects and mentor them (Changes to improve Customer Experience) Handling customer escalations or providing resolutions which require higher level of authorization Take prompt, sound and independent decisions while resolving customer issues and need Communicates with the team in a timely manner (skip levels, appreciation etc) Planning & Executing Employee Engagement & Fun Activities Maintain effective employee relations at all levels Conducts town hall meetings and focuses on the needs of employees Identify Training needs for the floor Deciding on ways to control attrition for the process Conducting regular 1:1s Works in collaboration with the Quality / Work force planning, Training & HR teams Qualification Any Graduation

Responsibilities: Manage social media presence & CSR initiatives Report on ROI of marketing campaigns Collaborate with sales team on lead generation Develop marketing strategies & manage budgets Flexi working Accessible workspace Assistive technologies Sports for women

BKMSOLVENTS is looking for Customer Service Representative to join our dynamic team and embark on a rewarding career journey Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns Good communication, interpersonal, and problem-solving skills are essential for this role

We are hiring a motivated Salesperson for our building materials business in RaeBareli. Responsibilities include selling cement and MS TMT bars, expanding the customer base, and maintaining strong relationships in RaeBareli and nearby areas.

Role & responsibilities Store Keeping and Inventory Management Customer Handling Sales Billing Counter Handling Preferred candidate profile Assistant Store Manager Roles Handling Sales and Customer queries Increasing Footfall in the Store

SUMMARY Hiring for Technical support voice role opening in a leading MNC Chennai, Salary up to 6 lpa Location: Chennai, Sholinganallur Company: Leading American multinational information technology services and consulting company Work Mode: Work From Office Shift: Rotational Shift and Night shift Week Off: 5 days working (2 days rotational week off) Job Description: Providing technical support via voice process Resolving laptop/desktop/Internet/Broadband issues through troubleshooting Handling customer technical issues Requirements Requirements: Graduates, undergraduates with minimum 1 year experience, and postgraduates can apply Immediate joiner required Ability to work in US shift timing and night shift Excellent English communication skills, both verbal and written Knowledge of customer service principles and practices Good technical knowledge Qualification: Undergraduate / Graduate / Post Graduate Good Communication skills with laptop/desktop/internet/broadband troubleshooting experience Flexible to work in US shift timing, night shift Knowledge of customer service principles and practices Good technical knowledge Benefits Both side Cab + Incentive + Shift Allowance Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.