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1.0 - 2.0 years
3 - 4 Lacs
vadodara
Work from Office
Skills: Chat, Working Experience, Communication, Phone Etiquette, Skilled Multi-tasker, Data Entry,. Customer Service Representative Responsibility. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the ...
Posted 1 day ago
2.0 - 3.0 years
3 - 5 Lacs
bengaluru
Work from Office
Job Summary The SPE-CX-Multi Channel Helpdesk role is designed for individuals with 2 to 3 years of experience in customer service management. The primary focus is on enhancing customer satisfaction through effective communication across multiple channels. The role requires working from the office with rotational shifts ensuring seamless customer interactions and support. Responsibilities Manage customer inquiries efficiently across various communication channels to ensure timely resolution. Provide exceptional customer service by understanding customer needs and offering appropriate solutions. Collaborate with team members to improve service delivery and customer satisfaction. Utilize custo...
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
meerut, uttar pradesh
On-site
As a female candidate proficient in English speaking, customer handling, and digital marketing, you will be responsible for sales management. Your role will be full-time and require you to work in person at the designated location. **Role Overview:** - Proficient in English speaking - Customer handling skills - Knowledge of digital marketing - Sales management responsibilities **Key Responsibilities:** - Communicate effectively in English - Handle customer inquiries and concerns - Implement digital marketing strategies - Manage sales activities efficiently **Qualifications Required:** - Fluency in English - Customer service experience - Understanding of digital marketing - Sales management s...
Posted 1 day ago
3.0 - 6.0 years
1 - 2 Lacs
sangareddy, kakinada, gudur
Work from Office
Role & responsibilities Job Title: Store Manager, Mobile Retail Store Location: Kakinada, Gudur & Sangareddy Job Type: Full-Time Job Summary: We are looking for a responsible and customer-focused Manager to join our mobile retail store team. The ideal candidate should have basic computer knowledge, experience in handling cash, cash deposits, and supporting the sales team in a professional and friendly manner. Key Responsibilities: Greet customers and provide excellent customer service. Handle cash, UPI, and card transactions and issue receipts/invoices accurately. Maintain the daily cash register and ensure proper balance at the end of the shift. Prepare and deposit daily cash to the bank. R...
Posted 2 days ago
2.0 - 3.0 years
4 - 8 Lacs
mumbai, thane
Work from Office
Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. Achieving sales target and cross selling insurance Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM. Ensure implementation of promotional plans & contests and suggesting new and innovating ...
Posted 3 days ago
0.0 - 2.0 years
2 - 4 Lacs
gurugram
Work from Office
Gandalf Services is looking for Customer Service Representative to join our dynamic team and embark on a rewarding career journey Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns Good communication, interpersonal, and problem-solving skills are essential for this role Disclaimer: This job description has been sourced from a public domai...
Posted 3 days ago
2.0 - 3.0 years
4 - 8 Lacs
krishnagiri
Work from Office
Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. Achieving sales target and cross selling insurance Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM. Ensure implementation of promotional plans & contests and suggesting new and innovating ...
Posted 3 days ago
3.0 - 10.0 years
4 - 7 Lacs
mumbai, maharashtra, india
On-site
Below is the mandate of the Store Manager Dombivli. Hiring for a Store Manager position for Dombivli Tanishq . Experience 5+years in Store Handling. Looking for Candidates only from the Central Line-Harbour Line or Navi Mumbai from Mumbai( Don't look for Candidates from Western Line) CTC Rs 50,000 to 60,000 monthly CTC fixed + variable only Jewellery background. Immediate joining. Gender- Any
Posted 4 days ago
1.0 - 5.0 years
3 - 7 Lacs
bengaluru, karnataka, india
On-site
Job duties and responsibilities Solve more complex issues within the assigned business area, coming in through different support channels in order to improve co-worker efficiency Register, analyse, prioritise, solve and assign all incoming cases during the agreed time in an accurate and efficient manner ensuring high level of quality Drive communication towards end-users and product teams about the progress of ongoing cases by continuous monitoring, analysis, following up and escalation of the case if needed. Drive the support organizations assignment and goals towards the business area by being involved in crossfunctional work to ensure the affordable IKEA Lead in continuously improving the...
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
kochi
Work from Office
We are looking for a highly motivated and enthusiastic individual to join our team as an Apprenticeship Trainee in the hospitality industry. The ideal candidate should have 0-1 years of experience. Roles and Responsibility Assist in managing front desk operations, including handling customer inquiries and resolving issues. Provide exceptional customer service by ensuring prompt and efficient response to customer needs. Maintain high standards of cleanliness and organization in public areas. Collaborate with other departments to achieve business objectives. Develop and implement effective communication strategies to enhance teamwork. Participate in ongoing training programs to improve skills ...
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
bengaluru
Work from Office
ResultsCX is looking for Customer Service Representative to join our dynamic team and embark on a rewarding career journey. Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner. Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty. The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns. Good communication, interpersonal, and problem - solving skills are essential for this role. Disclaimer : This job description has been sourced from a public doma...
Posted 1 week ago
2.0 - 3.0 years
4 - 8 Lacs
jalandhar
Work from Office
Job Purpose Duties and Responsibilities Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. Achieving sales target and cross selling insurance Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM. Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Retaining...
Posted 2 weeks ago
3.0 - 4.0 years
4 - 8 Lacs
hyderabad
Work from Office
Job Purpose Duties and Responsibilities Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. Achieving sales target and cross selling insurance Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM. Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Retaining...
Posted 2 weeks ago
2.0 - 3.0 years
4 - 8 Lacs
kanpur
Work from Office
Duties and Responsibilities Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. Achieving sales target and cross selling insurance Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM. Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Retaining high perfor...
Posted 2 weeks ago
2.0 - 3.0 years
4 - 8 Lacs
pune
Work from Office
Duties and Responsibilities Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. Achieving sales target and cross selling insurance Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM. Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Retaining high perfor...
Posted 2 weeks ago
2.0 - 3.0 years
1 - 3 Lacs
guwahati
Work from Office
Job Summary: The Showroom Manager will be responsible for managing the end-to-end operations of the automation and lighting showroom. The role focuses on driving sales, ensuring superior customer experience, and effectively showcasing smart home related products such as Automation, Architectural lighting, Audio & video systems. The manager will also lead a team of showroom executives, coordinate with technical teams, and maintain high display and service standards. Key Responsibilities: Oversee daily operations of the showroom and ensure smooth customer flow. Achieve monthly and annual sales targets for lighting and automation products. Demonstrate product features such as smart architectura...
Posted 3 weeks ago
10.0 - 14.0 years
4 - 7 Lacs
bengaluru
Work from Office
Skill required: Voice - Customer Service Designation: Customer Service Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in man...
Posted 3 weeks ago
1.0 - 7.0 years
1 - 6 Lacs
navi mumbai, maharashtra, india
On-site
Mega Hiring US Healthcare Voice Process Qualification: HSC / Graduate (Freshers can apply) Must have Excellent Communication Skills Salary: 24,000 In-hand to 41k in-hand + Attractive Incentives Working Days: 5 Days (2 Rotational Offs) Shift: Rotational Night Shifts Benefits: Home Pickup & Drop Facility Immediate Joining Job Location: Powai Hurry! Limited Openings Call/WhatsApp: 9324591662
Posted 3 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
surat
Work from Office
AICS LOGISTICS PVT LTD is looking for Customer Service Representative to join our dynamic team and embark on a rewarding career journey. Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner. Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty. The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns. Good communication, interpersonal, and problem-solving skills are essential for this role. Disclaimer: This job description has been sourced from a p...
Posted 3 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
bengaluru, karnataka, india
On-site
Responsibilities: Handle inbound / outbound calls & chat. Provide accurate resolution & ensure customer satisfaction. Maintain accurate records of customer interaction. Requirement: Graduate / undergraduate 12puc 0 - 3 yrs international voice experience. Excellent English communication skills (verbal & written) Willing to work in night shifts Eligibility: 18 - 30 yrs Salary & benefits 2way Cabs Permanent voice role: 20000 - 30000 3 months contract only for Freshers: 19000 + 5000 retention bonus / month after completing of 3 months No (PF) for Contact role Name: HR Tabassum Banu Contact: 8073105724 In primary source select ARC Reference code: Tabassum Banu 155 Interview: Mon - sat / 10:00 AM ...
Posted 1 month ago
0.0 - 5.0 years
9 - 11 Lacs
madurai, tamil nadu, india
On-site
Roles and Responsibilities: Listens to the potential customer and their needs and problems, and steers them toward products and services that can help them to address their needs of the potential customer on the hair and sin front. The ability to understand and utilize a large volume of product information and sector expertise to solve Customer inquiries and provide solutions. Recommends changes in products, services, and policies by evaluating results and competitive developments. Keeps management informed by submitting activity and results reports, such as daily customer reports, weekly work plans, and monthly and annual Reports. Resolves customer complaints by investigating problems, deve...
Posted 1 month ago
1.0 - 2.0 years
2 - 4 Lacs
mumbai, pune
Work from Office
We are looking for a highly skilled and experienced SERVICE DESK professional with 1 to 2 years of experience to join our team in Pune or Mumbai. The ideal candidate will have excellent communication skills, proficiency in Spanish SD with English, and the ability to resolve service requests. Roles and Responsibility Resolve service requests efficiently and professionally. Handle customer inquiries via voice process and provide timely updates. Escalate tickets when necessary and ensure prompt resolution. Provide status and updates on service requests to customers. Collaborate with internal teams to improve service quality and efficiency. Analyze customer feedback and suggest improvements. Job...
Posted 1 month ago
5.0 - 6.0 years
3 - 6 Lacs
navi mumbai
Work from Office
Experience: 5 to 6 Experience. Operate, Maintain, Manage, and Improvenetworkinfrastructure. Coordination with customer & Vendors fornetworkrelated problems and providing Remedies, Root Cause Analysis of Faults. Work closely with team members to provide quick support & error free environment in close cooperation with L1 &L2Level support Network Switching (VLAN, VTP, Ether Channel) / Routing experience (OSPF, BGP) Experience on LB (AVI Preferred) Knowledge of ACI Fabric & Nexus 9K NMS tool experience. Monitoring operation troubleshooting and Implementation in Dell TOR (Nutanix) switches and FX2 chassis Report generation, preparation. CCNA certified Handling Customer escalations Coordinating wi...
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
pune
Work from Office
Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowl...
Posted 1 month ago
0.0 - 2.0 years
3 - 4 Lacs
noida, bareilly, lucknow
Work from Office
HIRING FOR CUSTOMER SUPPORT & TECHNICAL SUPPORT EXECUTIVE (CHAT & VOICE) FOR JAIPUR LOCATION 5 DAYS WORKING + FREE CABS + SALARY UP TO 3.60 LPA + MONTHLY INCENTIVES UP TO 5k. Call HR ISMITA TO Schedule Your Interview @ 9257048584 Call HR ANJALI TO Schedule Your Interview @ 9257030239 Drop your Resume # mansi@virtueplacement.com Role & responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining acc...
Posted 1 month ago
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