CRM Executive Location: Walkeshwar, Mumbai Salary: ₹30,000/month Brand: Shobha Shringar Jewellers Role Overview We are seeking a CRM Executive to manage client relationships, ensure high customer satisfaction, and drive loyalty for our luxury jewellery brand. Responsibilities • Manage and update customer database. • Build and maintain strong client relationships. • Plan and execute CRM campaigns to boost retention. • Handle client queries and feedback with professionalism. • Analyze customer data and report insights. Requirements • 2–4 years of CRM experience, preferably in luxury retail/jewellery. • Strong communication & interpersonal skills. • Proficiency in CRM tools & MS Office. • Customer-focused with good problem-solving ability. Benefits • Work with a prestigious luxury brand. • Exposure to high-value clientele. • Growth-oriented, professional environment.
Job Description: Manage customer database, build client relationships, execute CRM campaigns, handle queries, analyze data, and drive customer loyalty for a leading luxury jewellery brand.