Customer Support Executive

Hi Job Seekers,

Job Title: Customer Service Executive (Noida & Kolkata Locations)

Any Graduate / Under Graduate / Fresher / Experience can apply!

We are looking for dynamic and enthusiastic Customer Service Executives to join our team. As a customer service representative, you will be the first point of contact for our customers, providing exceptional service and resolving queries in a timely and professional manner.

Noida Location: Up to 4.5 LPA with 5 days working and Both side cabs are available.

Key Responsibilities:

• Handle customer inquiries via phone, email, and chat.
• Resolve customer complaints and concerns effectively.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.
• Provide accurate and detailed information to customers about our products and services.
• Follow company guidelines and processes for handling customer queries and issues.
• Collaborate with other team members and departments to improve customer satisfaction.
  

Skills and Qualifications:

• Excellent communication skills (both verbal and written).
• Strong problem-solving abilities and a customer-centric approach.
• Ability to manage multiple tasks efficiently.
• Experience in customer service or a similar role is a plus, but freshers are also welcome.
• Should be open to working in shifts (if required).
  

Location-specific Requirements:

• Kolkata:

  Comfortable working in a fast-paced environment and contributing to team goals.

• Noida:

  Ready to adapt and work in a dynamic and growing company with a focus on customer satisfaction.

CTC Structure:

• Kolkata Location: Up to 3.5 LPA with 5.5 Days of working and one side cabs are available.

Key Responsibilities:

• Handle customer inquiries via phone, email, and chat.
• Resolve customer complaints and concerns effectively.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.
• Provide accurate and detailed information to customers about our products and services.
• Follow company guidelines and processes for handling customer queries and issues.
• Collaborate with other team members and departments to improve customer satisfaction.
  

Why Join Us?

• Competitive salary with growth opportunities.
• Comprehensive training and development programs.
• A dynamic and supportive work environment.
• Work-life balance with flexible work options.
  

Interested candidates can connect : 9555410234 (Pragya)

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