Customer Support Executive

Customer Support Executive – Gurgaon (Immediate Joiner)

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About the Role

• We are looking for enthusiastic and customer-focused professionals to join our team as Customer Support Executives. This role is ideal for individuals with strong communication skills who can handle customer interactions confidently and professionally.
• Key Responsibilities
• Respond to customer calls, emails, and intercom queries promptly and courteously.
• Follow standard procedures to resolve issues or escalate them to the appropriate department.
• Ensure efficient use of company telephone and support systems while maintaining professional communication.
• Support team leads by handling routine tasks during their absence (after training).
• Report operational challenges or service concerns to supervisors clearly and in a timely manner.

What We’re Looking For

• Excellent verbal and written communication skills (English & Hindi preferred).
• Basic knowledge of customer service processes and telephone etiquette.
• Ability to remain calm, attentive, and professional under pressure.
• Computer literacy with basic IT knowledge.
• Minimum qualification: 12th Pass or Graduate.
• Immediate joiners preferred.

What We Offer

✅ Health Insurance

 ✅ Provident Fund

 ✅ Paid Time Off & Paid Sick Leave

 ✅ Overtime Pay & Performance Bonus

 ✅ Growth & Learning Opportunities

Schedule

• Rotational Shifts