As a senior customer service executive at Culture Circle, you will be responsible for providing exceptional customer service to our clients. Your role will require a high level of English proficiency, both spoken and written, as well as effective communication skills to interact with customers and resolve their queries efficiently. You must be detail-oriented and have strong problem-solving abilities to address customer issues promptly. Conflict management skills are also essential to handle any disputes with tact and professionalism. Additionally, your emotional intelligence will be crucial in understanding and responding to customer needs effectively. Key Responsibilities Manage a team of customer service representatives and provide guidance and support as needed. Handle escalated customer inquiries and complaints, ensuring timely and satisfactory resolutions. Analyze customer feedback and suggest improvements to enhance the overall customer experience. Collaborate with other departments to streamline processes and improve service delivery. Train new employees on customer service best practices and company policies. Monitor customer service metrics and performance indicators to identify areas for improvement. Stay current on industry trends and best practices to continually enhance the level of service provided to customers. About Company: We are India's #1 sneaker & streetwear app with the largest collection of authentic streetwear brands and sneakers at www.culture-circle.com, allowing users to compare prices from all sellers across the globe. We are funded by IIM Ahmedabad, already have 20K+ followers on Instagram in 3 months (purely without ads), and have launched our app LIVE on the Play Store and the App Store. It is a subsidiary of the Meta Circles Co started by IIM A alumni to revolutionize fashion and luxury through technology, which has created multi-million dollar D2C brands in India.
About the job: As a senior customer service executive at Culture Circle, you will be responsible for providing exceptional customer service to our clients. Your role will require a high level of English proficiency, both spoken and written, as well as effective communication skills to interact with customers and resolve their queries efficiently. You must be detail-oriented and have strong problem-solving abilities to address customer issues promptly. Conflict management skills are also essential to handle any disputes with tact and professionalism. Additionally, your emotional intelligence will be crucial in understanding and responding to customer needs effectively. Key Responsibilities: 1. Manage a team of customer service representatives and provide guidance and support as needed. 2. Handle escalated customer inquiries and complaints, ensuring timely and satisfactory resolutions. 3. Analyze customer feedback and suggest improvements to enhance the overall customer experience. 4. Collaborate with other departments to streamline processes and improve service delivery. 5. Train new employees on customer service best practices and company policies. 6. Monitor customer service metrics and performance indicators to identify areas for improvement. 7. Stay current on industry trends and best practices to continually enhance the level of service provided to customers. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Gurgaon only Salary: ₹ 4,80,000 - 5,40,000 /year Experience: 1 year(s) Deadline: 2025-08-28 23:59:59 Other perks: Informal dress code Skills required: MS-Office, Attention to Detail, Problem Solving, English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken), Effective Communication and Conflict Management Other Requirements: 1. 0-2 years of experience in customer service roles. 2. Previous experience working in customer service teams for Amex, HDFC Bank, or Zomato is highly preferred. 3. Strong communication skills (both verbal and written). 4. Excellent problem-solving abilities and conflict resolution skills. 5. Ability to manage multiple customer issues simultaneously while maintaining quality. 6. Self-motivated with the ability to work independently and as part of a team. About Company: We are India's #1 sneaker & streetwear app with the largest collection of authentic streetwear brands and sneakers at www.culture-circle.com, allowing users to compare prices from all sellers across the globe. We are funded by IIM Ahmedabad, already have 20K+ followers on Instagram in 3 months (purely without ads), and have launched our app LIVE on the Play Store and the App Store. It is a subsidiary of the Meta Circles Co started by IIM A alumni to revolutionize fashion and luxury through technology, which has created multi-million dollar D2C brands in India.
We're looking for a results-driven Performance Marketing Intern who lives and breathes digital advertising. This role is NOT about social media content creation - it's about driving measurable sales and ROI through strategic paid campaigns across multiple platforms. Selected Intern's Day-to-day Responsibilities Include Campaign Management & Optimization Plan, execute, and optimize Google Ads campaigns (Search, Shopping, Display, YouTube) Manage Meta advertising campaigns (Facebook & Instagram) with focus on conversion optimization Run performance campaigns on emerging platforms (Snapchat, Pinterest, Twitter, LinkedIn) A/B test ad creatives, audiences, and landing pages to maximize ROAS Data-Driven Performance Analysis Monitor campaign metrics Create detailed performance reports with actionable insights Identify high-performing audience segments and scale successful campaigns Track attribution across multiple touchpoints in the customer journey Creative Collaboration & Strategy Work with our creative team to develop high-converting ad creatives Understand luxury fashion trends to create resonant advertising messages Develop platform-specific creative strategies that align with Gen Z behavior Test different creative formats: video ads, carousel ads, dynamic product ads About Company: We are India's #1 sneaker & streetwear app with the largest collection of authentic streetwear brands and sneakers at www.culture-circle.com, allowing users to compare prices from all sellers across the globe. We are funded by IIM Ahmedabad, already have 20K+ followers on Instagram in 3 months (purely without ads), and have launched our app LIVE on the Play Store and the App Store. It is a subsidiary of the Meta Circles Co started by IIM A alumni to revolutionize fashion and luxury through technology, which has created multi-million dollar D2C brands in India.
As a full-stack developer at Culture Circle, you will have the opportunity to showcase your expertise in Flutter, Django, JavaScript, Python, and HTML to create innovative and user-friendly digital solutions. Your role will be crucial in driving the company's technological advancements and enhancing our customer's experience. Key Responsibilities Design and develop full-stack applications using Flutter for mobile development and Django for web development Collaborate with cross-functional teams to define, design, and ship new features Implement best practices in coding, testing, and debugging to ensure high-quality deliverables Optimize applications for maximum speed and scalability Stay updated on emerging technologies and trends in the industry to suggest improvements Troubleshoot and resolve technical issues promptly to ensure smooth operation of applications Participate in code reviews and provide constructive feedback to improve team efficiency and code quality If you are passionate about creating cutting-edge solutions and thrive in a fast-paced environment, join us at Culture Circle to make a meaningful impact in the digital world. About Company: We are India's #1 sneaker & streetwear app with the largest collection of authentic streetwear brands and sneakers at www.culture-circle.com, allowing users to compare prices from all sellers across the globe. We are funded by IIM Ahmedabad, already have 20K+ followers on Instagram in 3 months (purely without ads), and have launched our app LIVE on the Play Store and the App Store. It is a subsidiary of the Meta Circles Co started by IIM A alumni to revolutionize fashion and luxury through technology, which has created multi-million dollar D2C brands in India.
Job Overview Join our team at Culture Circle as a Customer Support Executive and play a key role in delivering an exceptional customer experience. You will be responsible for managing customer queries efficiently through our ticket dashboard and IVR calling system, ensuring prompt resolutions and customer satisfaction. Key Responsibilities • Handle customer queries via the ticket dashboard and IVR calling system. • Ensure timely resolution of issues and maintain a high standard of customer satisfaction. • Provide accurate information and assistance to customers regarding our services. • Collaborate with internal teams to escalate and resolve complex queries. • Maintain records of customer interactions and follow up on outstanding issues. What Are We Looking For? • Strong communication skills, both verbal and written. • Prior experience in customer support domain. • Ability to handle customer interactions with patience and professionalism. • Proficiency in using customer support tools and ticketing systems. • A problem-solving mindset with attention to detail. If you’re passionate about delivering top-notch customer service and want to be part of our growing team, send your resume to operations@culture-circle.com.
Selected Intern's Day-to-day Responsibilities Include Design and manage Culture Circle’s social media creatives (posts, stories, campaign visuals) Support in ideation, layouts, and brand assets Ensure cohesive visual identity across platforms About Company: We are India's #1 sneaker & streetwear app with the largest collection of authentic streetwear brands and sneakers at www.culture-circle.com, allowing users to compare prices from all sellers across the globe. We are funded by IIM Ahmedabad, already have 20K+ followers on Instagram in 3 months (purely without ads), and have launched our app LIVE on the Play Store and the App Store. It is a subsidiary of the Meta Circles Co started by IIM A alumni to revolutionize fashion and luxury through technology, which has created multi-million dollar D2C brands in India.
Handle customer queries via WhatsApp, email, calls, and social media. Manage orders, exchanges, and returns, coordinate with teams, ensure quick resolutions, maintain records, and deliver seamless, high-quality service.
As Culture Circle is expanding rapidly, we are seeking dynamic, articulate, and driven individuals to join our Business Development team. This role offers you the exciting opportunity to contribute to shaping India's first global luxury powerhouse, merging culture, fashion, and commerce on a large scale. **What We're Looking For:** - Strong communicators who excel at building lasting relationships and fostering growth - Self-starters with a keen eye for opportunities and a results-driven mindset - 1 year of experience is preferred; however, motivated freshers are also welcome **What You'll Do:** Your responsibilities will include connecting with customers and partner brands, identifying opportunities, and playing a crucial role in driving Culture Circle's upcoming phase of expansion. **Compensation & Location:** - Salary: 4.8 LPA base + 4.8 LPA incentive (performance-based) - Location: Gurgaon If luxury, culture, and scale resonate with you, this is where your journey towards an exciting career begins. (Note: No additional details about the company were provided in the job description.),
We are hiring a community executive intern to manage our Reddit and Discord communities. As a community management intern you will build and engage our online community across Reddit and Discord and moderate discussions, create content, and help grow our presence in the streetwear and sneaker space. Selected Intern’s Day-to-day Responsibilities Include Manage and moderate our Subreddit and Discord server Engage with community members and foster discussions Create content around sneakers, streetwear, and pop culture trends Monitor community sentiment and gather feedback Implement community growth strategies About Company: We are India's #1 sneaker & streetwear app with the largest collection of authentic streetwear brands and sneakers at www.culture-circle.com, allowing users to compare prices from all sellers across the globe. We are funded by IIM Ahmedabad, already have 20K+ followers on Instagram in 3 months (purely without ads), and have launched our app LIVE on the Play Store and the App Store. It is a subsidiary of the Meta Circles Co started by IIM A alumni to revolutionize fashion and luxury through technology, which has created multi-million dollar D2C brands in India.
We are hiring a community executive intern to manage our Reddit and Discord communities. As a community management intern you will build and engage our online community across Reddit and Discord and moderate discussions, create content, and help grow our presence in the streetwear and sneaker space. Selected Intern’s Day-to-day Responsibilities Include Manage and moderate our Subreddit and Discord server Engage with community members and foster discussions Create content around sneakers, streetwear, and pop culture trends Monitor community sentiment and gather feedback Implement community growth strategies About Company: We are India's #1 sneaker & streetwear app with the largest collection of authentic streetwear brands and sneakers at www.culture-circle.com, allowing users to compare prices from all sellers across the globe. We are funded by IIM Ahmedabad, already have 20K+ followers on Instagram in 3 months (purely without ads), and have launched our app LIVE on the Play Store and the App Store. It is a subsidiary of the Meta Circles Co started by IIM A alumni to revolutionize fashion and luxury through technology, which has created multi-million dollar D2C brands in India.
We are hiring a community executive intern to manage our Reddit and Discord communities. As a community management intern you will build and engage our online community across Reddit and Discord and moderate discussions, create content, and help grow our presence in the streetwear and sneaker space. Selected Intern's Day-to-day Responsibilities Include Manage and moderate our Subreddit and Discord server Engage with community members and foster discussions Create content around sneakers, streetwear, and pop culture trends Monitor community sentiment and gather feedback Implement community growth strategies About Company: We are India's #1 sneaker & streetwear app with the largest collection of authentic streetwear brands and sneakers at www.culture-circle.com, allowing users to compare prices from all sellers across the globe. We are funded by IIM Ahmedabad, already have 20K+ followers on Instagram in 3 months (purely without ads), and have launched our app LIVE on the Play Store and the App Store. It is a subsidiary of the Meta Circles Co started by IIM A alumni to revolutionize fashion and luxury through technology, which has created multi-million dollar D2C brands in India.