Job description Company Description Tracky, a distinguished brand under Drstore Healthcare Services India Pvt Ltd, is dedicated to revolutionizing preventive healthcare through smart IoT products and innovative at-home diagnostic services. Tracky promises accessible, convenient, and effective healthcare solutions designed to empower individuals to live healthier lives. Role Description This is a full-time on-site role located in Thane for a Customer Support Executive. The Customer Support Executive will be responsible for managing day-to-day customer interactions, addressing customer queries, providing technical support, ensuring customer satisfaction, and offering online support. The role involves identifying customer needs and resolving their issues promptly to ensure a positive experience. Qualifications Customer Support and Customer Service skills Experience in Customer Satisfaction and Online Support Technical Support skills Excellent verbal and written communication skills Client call handling and query resolution experience is must Bachelor's degree in a relevant field is preferre Requiremenets Experience -: Min 6M and above Salary-: 3-4LPA Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Life insurance Provident Fund Experience: Customer support: 1 year (Required) Language: English (Required) Work Location: In person
Job description Company Description Tracky, a distinguished brand under Drstore Healthcare Services India Pvt Ltd, is dedicated to revolutionizing preventive healthcare through smart IoT products and innovative at-home diagnostic services. Tracky promises accessible, convenient, and effective healthcare solutions designed to empower individuals to live healthier lives. Role Description This is a full-time on-site role located in Thane for a Customer Support Executive. The Customer Support Executive will be responsible for managing day-to-day customer interactions, addressing customer queries, providing technical support, ensuring customer satisfaction, and offering online support. The role involves identifying customer needs and resolving their issues promptly to ensure a positive experience. Qualifications Customer Support and Customer Service skills Experience in Customer Satisfaction and Online Support Technical Support skills Excellent verbal and written communication skills Client call handling and query resolution experience is must Bachelor's degree in a relevant field is preferre Requiremenets Experience -: Min 6M and above Salary-: 3-4LPA Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Life insurance Provident Fund Experience: Customer support: 1 year (Required) Language: English (Required) Work Location: In person
Job description Company Description Tracky, a distinguished brand under Drstore Healthcare Services India Pvt Ltd, is dedicated to revolutionizing preventive healthcare through smart IoT products and innovative at-home diagnostic services. Tracky promises accessible, convenient, and effective healthcare solutions designed to empower individuals to live healthier lives. Role Description This is a full-time on-site role located in Thane for a Customer Support Executive. The Customer Support Executive will be responsible for managing day-to-day customer interactions, addressing customer queries, providing technical support, ensuring customer satisfaction, and offering online support. The role involves identifying customer needs and resolving their issues promptly to ensure a positive experience. Qualifications Customer Support and Customer Service skills Experience in Customer Satisfaction and Online Support Technical Support skills Excellent verbal and written communication skills Client call handling and query resolution experience is must Bachelor's degree in a relevant field is preferre Requiremenets Experience -: Min 6M and above Salary-: 3-4LPA Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Life insurance Provident Fund Experience: Customer support: 1 year (Required) Language: English (Required) Work Location: In person