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Customer Support Executive International Voice Process BPO

1 - 6 years

2 - 6 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Handle inbound and outbound calls for international customers Resolve queries related to products, services, orders, billing, or technical issues Provide first call resolution (FCR) and ensure customer satisfaction Follow up with clients Required Candidate profile Update CRM/ticketing tools with accurate resolutions Meet or exceed defined KPIs like AHT, CSAT, productivity Excellent verbal communication English Prior exp in international voice process preferred Perks and benefits Perks and Benefits

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White Horse Manpower Consultancy
White Horse Manpower Consultancy

Human Resources / Recruitment

Anytown

50-100 Employees

93 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    HR Director

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