Customer Support Executive International Voice Process BPO White Horse Manpower Consultancy

1.0 - 6.0 years

2 - 6 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

Handle inbound and outbound calls for international customers Resolve queries related to products, services, orders, billing, or technical issues Provide first call resolution (FCR) and ensure customer satisfaction Follow up with clients Required Candidate profile Update CRM/ticketing tools with accurate resolutions Meet or exceed defined KPIs like AHT, CSAT, productivity Excellent verbal communication English Prior exp in international voice process preferred Perks and benefits Perks and Benefits

Posted 2 days ago

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