Customer Support Executive

0 years

0 - 2 Lacs

Posted:6 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Handle customer inquiries related to accounts, transactions, cards, loans and digital banking services.
  • Resolve customer complaints efficiently while ensuring high levels of satisfaction.
  • Identify customer needs and recommend suitable banking products (savings, credit cards, loans, insurance)
  • Ensure customer data confidentiality and information security.
  • Follow standard operating procedures (SOPs)to ensure smooth operations.

Interested candidates can share their resumes:

HR Neha : 6260799780

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Globiva

IT Services and IT Consulting

Princeton New Jersey

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