Customer Support Executive

1 - 3 years

1 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Provide first-line software support via chat, email, or phone. Troubleshoot issues, guide users, document cases, test features, create support content, gather feedback, train users, and give client demos via Google Meet. Required Candidate profile Bachelor's in IT/CS/Business. Min 1 year experience. Strong communication, problem-solving, multitasking. Knowledge of software, troubleshooting, ticketing/CRM tools a plus.

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Software Development

Austin

50 Employees

7 Jobs

    Key People

  • Alice Johnson

    CEO
  • Michael Smith

    CTO

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