Customer Support Associate - Tamil Voice process / HYD location

Teleperformance (TP)

0 - 1 years

1 - 2 Lacs

hyderabad

Posted:16 hours ago| Platform:

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Skills Required

cross selling tamil voice process upselling sales process domestic voice process bpo banking process customer service phone banking voice process voice support inbound voice process customer support bpo voice domestic voice banking voice domestic bpo domestic process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greeting from Teleperformance!!

Role: Customer Service - Banking Process

Qualification Both Graduate & UG can apply
work Location: Hyderabad
Work from Office

Shifts8am to 8 pm Min 9 hours of login & days Roster

Language Proficiency English + Tamil

Key responsibilities and Accountability

Engaging in active listening with customers, confirming, or clarifying information and diffusing angry customers, as needed.
Understanding client requirements and offering product; accordingly, answering potential customers questions and follow-up call questions
Need to adhere to the shift adherence
Should have knowledge about cross-selling and up-selling

Typing / Accuracy :

Monthly CTC: 21,000

Interested candidates can directly reach out to HR Jagadeesan on 9842425551

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