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Jobs in kozhikode
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Safiya Travels
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BPO Call Center

BPO Call Center

1 - 3 years

|

3 - 5 Lacs

Posted:2 days ago| Platform:

Apply

Skills Required

bpo innovation excel stakeholder management multitasking analytical skills work ethics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Safiya Travels is looking for BPO / Call Center to join our team
Roles and Responsibility

Manage and coordinate travel arrangements for clients and employees.
Provide exceptional customer service through phone, email, or chat support.
Handle inbound and outbound calls, resolving issues efficiently.
Collaborate with internal teams to ensure seamless operations.
Develop and maintain strong relationships with clients and stakeholders.
Analyze customer feedback to improve services and processes.

Job Requirements

Proven experience in a BPO/Call Center environment with excellent communication skills.
Ability to work in a fast-paced environment, handling multiple tasks simultaneously.
Strong problem-solving skills with attention to detail and accuracy.
Experience with CRM software and other relevant tools.
Excellent interpersonal skills, building rapport with clients and colleagues.
Ability to adapt to changing situations and priorities.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

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