Customer Success Specialist

As a Customer Success Specialist (Field) at our company, your role involves identifying and generating leads from apparel manufacturers and B2B businesses in Tiruppur. You will be responsible for conducting in-person client meetings to present and demonstrate Magic AI solutions. Your key responsibilities include pitching, negotiating, and closing subscription sales to achieve monthly revenue targets. Building and maintaining strong client relationships to drive renewals, referrals, and upsell opportunities is crucial. Additionally, you will continuously explore new business opportunities and expand market presence in the region. It is essential to maintain accurate sales reports, pipeline tracking, and market feedback. Key Responsibilities: - Identify and generate leads from apparel manufacturers and B2B businesses in Tiruppur. - Conduct in-person client meetings to present and demonstrate Magic AI solutions. - Pitch, negotiate, and close subscription sales to achieve monthly revenue targets. - Build and maintain strong client relationships to drive renewals, referrals, and upsell opportunities. - Continuously explore new business opportunities and expand market presence in the region. - Maintain accurate sales reports, pipeline tracking, and market feedback. Qualifications & Requirements: - 3+ years of proven field sales / business development experience in a B2B environment is mandatory. - Proven track record of meeting and exceeding monthly sales targets. - Prior experience working in Tiruppur market (minimum 2 years) with strong local business connects. - Language Proficiency: Tamil (fluent) and English (fluent); Hindi is an added advantage. - Strong lead generation, market research, and negotiation skills. - Excellent communication, presentation, and relationship management skills. - Ability to work independently while collaborating with cross-functional teams. - Bachelors degree in Business, Marketing, or related field. - Experience in SaaS, tech solutions, or marketing products is a plus.,