Customer Success Specialist - Academic

Job Description

What is this role about? This role involves promoting and cross-selling academic subjects, emphasizing the integration of Math with other disciplines to improve students' academic outcomes. The ideal candidate will identify cross-disciplinary learning opportunities and demonstrate how Math enhances understanding in subjects like Science, English, and Social Studies. Key Responsibilities: Sales Strategy Development: Design strategies to cross-sell Math alongside other subjects. Lead Generation: Engage parents, students, and institutions to showcase Math's benefits. Consultative Selling: Educate clients on Math's role in problem-solving and logical reasoning. Sales Presentations: Deliver impactful demos highlighting Math's integration with other subjects. Customer Relationships: Build tailored learning plans combining Math with core subjects. Team Collaboration: Work with marketing and product teams to create campaigns emphasizing Math's synergy. Performance Tracking: Monitor metrics like sales conversions and refine strategies. Cross-Departmental Collaboration: Coordinate with academic teams for curriculum integration. Candidate Requirements: Academic Proficiency: Strong knowledge of Math and its connections to other subjects. Sales Experience: Proven track record in education or edtech sales. Communication Skills: Ability to present complex concepts clearly. Customer-Centric Approach: Tailor solutions to client needs. Adaptability: Promote Math across diverse academic disciplines. CRM Proficiency: Experience managing customer interactions via CRM tools. Qualifications: Bachelor's degree in Education, Business, or related fields. 2 - 4 years of experience in Customer handling, preferably in education/edtech sectors. Strong presentation and negotiation skills. Benefits: Competitive salary and incentives. Opportunity to work with a leading edtech company. Collaborative work environment fostering innovation. Professional development and career growth opportunities Show more Show less