Posted:1 week ago|
Platform:
On-site
Full Time
InCommon is hiring on behalf of Thesys.
Thesys is building the frontend infrastructure to power AI products with Generative UI. We are a team from top tech companies (Google, stripe, etc) backed by $4M in seed funding by marquee VCs.
💼 Act as the primary point of contact for customer needs, questions, and feedback
💼 Help teams understand how to best use Thesys for their use case and architecture
💼 Work closely with product and engineering to surface insights, bugs, and feature requests
💼 Build scalable resources like docs, guides, templates that help customers move faster
💼 Drive retention, usage, and satisfaction across our customer base
💪 2–5 years in customer success, solutions engineering, or support for a technical product
💪 Strong communication skills, both technical and non-technical
💪 Familiarity with APIs, frontend tools, or developer platform
We offer a compensation package that is better than market standards, along with multiple additional benefits to support your personal and professional growth.
InCommon
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