Customer Success Intern

About MyOperator
MyOperator is a Business AI Operator platform that unifies WhatsApp, calls, and AI-powered chat & voice bots to automate customer communication. We help businesses deliver 24/7, personalized support without the complexity of managing multiple tools or relying on dedicated engineering teams. Trusted by 12,000+ businesses including Amazon, Domino’s, and TCS, MyOperator provides solutions for call management, WhatsApp Business API, automation, and enterprise mobility. With 14+ years of expertise, we are known for our intuitive tools and excellence in customer experience.

Key Responsibilities

• Assist the SMBG Micro Team with client panel setups, configurations, and basic technical onboarding.
• Support client training sessions by explaining product features, workflows, and best practices.
• Coordinate with internal teams (Support, Tech, Ops) to ensure smooth onboarding and timely task closures.
• Maintain clear and accurate documentation of client requirements and onboarding progress.
• Handle initial client queries under supervision while ensuring a high-quality client experience.
• Gradually take ownership of client accounts as you gain proficiency.

Future Growth Path

Upon demonstrating strong product understanding and effective client communication, the role will convert into Account Manager – SMBG Micro Team, with expanded responsibilities and direct client portfolio ownership.

Preferred Skills & Qualifications

• Strong communication and presentation skills.
• Basic understanding of SaaS/tech products (training will be provided).
• Fast learner with strong attention to detail.
• Problem-solving mindset and comfort working in a fast-paced environment.

Stipend

Competitive stipend based on interview performance.

Why Join Us?

• Learn SaaS onboarding and client operations end-to-end.
• Clear path to transition into a full-time Account Manager role (PPO available).
• Work directly with a category-leading Business AI Operator platform.
• Build skills in client handling, product expertise, and cross-functional coordination.

Job Type: Full-time

Pay: ₹15,000.00 - ₹16,000.00 per month

Work Location: In person