Customer Success Executive

Rapidops Inc.

1 - 3 years

0 Lacs

Ahmedabad Gujarat India

Posted:2 months ago| Platform:

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Skills Required

technology analytics manufacturing healthcare strategy design engineering ai ml iot devops retention support management salesmate data communication

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description Rapidops Inc. (https://rapidops.com/) is a technology, transformation, and analytics company based in Ahmedabad. Since 2008, we have delivered thousands of projects and digital products across industries like retail, manufacturing, healthcare, and technology. Our expertise in strategy, design, engineering, analytics, AI/ML, IoT, and DevOps make us a preferred partner for digital solutions. Role Description This is a full-time on-site role for a Customer Success Executive at Rapidops Inc. The role involves day-to-day tasks focused on customer satisfaction, retention, support, account management, and analytical skills for our product Salesmate (https://salesmate.io). This involves working in monthly rotational shifts allowing us to serve clients across the globe. Qualifications 1-3 years experience in Customer Success / Support Bachelor's degree in IT / CS , B.C.A. / M.C.A. or relevant Customer Satisfaction and Customer Retention skills Analytical Skills for data-driven decision-making Customer Support and Account Management experience Strong communication and interpersonal skills Ability to problem solve and multitask effectively Experience in a customer-facing role is a plus Show more Show less

More Jobs at Rapidops Inc.

Customer Success Executive

Ahmedabad, Gujarat, India

1.0 - 3.0 yrs

Salary: Not disclosed

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Customer Success Executive