Company Description Rapidops Inc. (https://rapidops.com/) is a technology, transformation, and analytics company based in Ahmedabad. Since 2008, we have delivered thousands of projects and digital products across industries like retail, manufacturing, healthcare, and technology. Our expertise in strategy, design, engineering, analytics, AI/ML, IoT, and DevOps make us a preferred partner for digital solutions. Role Description This is a full-time on-site role for a Customer Success Executive at Rapidops Inc. The role involves day-to-day tasks focused on customer satisfaction, retention, support, account management, and analytical skills for our product Salesmate (https://salesmate.io). This involves working in monthly rotational shifts allowing us to serve clients across the globe. Qualifications 1-3 years experience in Customer Success / Support Bachelor's degree in IT / CS , B.C.A. / M.C.A. or relevant Customer Satisfaction and Customer Retention skills Analytical Skills for data-driven decision-making Customer Support and Account Management experience Strong communication and interpersonal skills Ability to problem solve and multitask effectively Experience in a customer-facing role is a plus Show more Show less
As a WordPress developer at Rapidops Inc., you will play a crucial role in creating and managing WordPress sites. Your responsibilities will include both backend and frontend development, such as implementing WordPress themes and plugins, as well as handling site migration on clients" environments. You will have the opportunity to meet with clients to understand their website design and functionality needs, design and implement new features, troubleshoot content issues, and work with various servers and repositories like AWS, Google Cloud, cPanel, Git, BitBucket, and GitLab. To excel in this role, you must have expertise in WP Plugin Integration, core PHP, and JavaScript, along with experience in WordPress Custom Theme and Plugin Development. A strong understanding of database technologies, SQL optimization, PHP, HTML, CSS, SaaS, JavaScript, and jQuery development skills is essential. Additionally, you should be proficient in responsive web design and have experience in developing websites based on design files in PSD, Figma, or Sketch. Your ability to communicate effectively in English, understand client requirements, and manage multiple projects simultaneously will be key to your success in this position. Join us at Rapidops to be a part of our mission to transform businesses and industries with innovative digital products and services.,