Customer Success Executive

Job Title: Customer Success Specialist (Entry Level)

Location: [Gurugram]

Job Type: Full-Time

Experience: 0-1 Year

About Us:

Oodles Technologies is a leading Information Technology & Consulting firm, committed to enhancing the value of enterprises through cutting-edge technology solutions.

We are looking for a proactive and motivated Customer Success Expert to join our dynamic team.

Key Responsibilities:

- Market Research: Conduct in-depth market research to identify potential clients, emerging trends, and opportunities across international markets.

- Prospecting and Lead Generation: Proactively generate new sales opportunities through various channels, including bidding platforms (Upwork, PPH, Freelancer, etc.), Apollo, LinkedIn, and networking.

- Client Relationship Management: Build and nurture strong relationships with clients, understanding their business needs and offering tailored solutions.

- Sales Presentations: Develop and deliver engaging presentations to showcase our products/services, highlighting their value to potential clients.

- Targets and Reporting: Work towards meeting and exceeding monthly and quarterly sales targets. Provide regular reports on progress and strategies.

- Negotiation and Closing: Lead negotiations, address client concerns, and close deals to achieve sales targets.

Key Skills and Qualifications:

- Bachelor's degree (Preferably in Btech/BSc/BCA)

- Familiarity with lead generation techniques and sales processes, preferably within the IT industry.

- Strong understanding of IT products/services and current market trends.

- Excellent communication, negotiation, and interpersonal skills.

- Ability to work independently and as part of a collaborative team.

- Adaptable to a fast-paced and dynamic work environment.

- Proficiency in Software Development, IT Skills is a plus.

- Experience with CRM tools and sales software is advantageous.

Job Types: Full-time, Permanent, Fresher

Pay: ₹16,131.52 - ₹30,000.00 per month

Benefits:

• Flexible schedule
• Internet reimbursement
• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Monday to Friday
• Morning shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person