Customer Success Associate

Job Description

Key Responsibilities Developing and managing client portfolios. Analyzing customer data to improve customer experience. Holding product demonstrations for customers & improving onboarding processes. Mediating between clients and the organization to achieve end goals. Handling and resolving customer requests and complaints. Minimizing customer churn to increase customer retention. About Company: Infosec Ventures offers organizations that are serious about their security, a unique combination of expertise and strategic approach necessary to deliver exceptional information security solutions We provide complete infrastructure security solutions for commercial and government clients of all sizes. A full-service network & security integration and engineering firm, Infosec Ventures provides maximum performance, infinite scalability, and rock-solid security solutions for small to enterprise-level business clients We also invest aggressively in path-breaking cybersecurity and information security innovations We bring on board entrepreneurs and teams that can excel in execution An idea is worth one dollar, it's the execution that adds the zeros at the end of it, to make it a billion dollars.