Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ customers' potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications supporting critical workflows. By providing the industry's most complete and flexible integration offerings, we are helping our clients build trusted relationships across their partner ecosystems today, while providing all the control and visibility they need to advance their business tomorrow. In a nutshell, Cleo is a rapidly growing category leader in ecosystem integration software and we have experienced tremendous growth over recent years. Job Overview: We are looking for a proactive and hands-on IT Technician with around 2 years of experience in IT support and infrastructure. The ideal candidate should have a good foundation in system administration and networking, with the ability to troubleshoot and maintain IT systems and infrastructure efficiently. Key Responsibilities: Maintain and support servers and systems (Windows/Linux). Install and configure network devices (routers, switches, firewalls, VPNs). Perform basic system backups, software updates, and patch management. Monitor and troubleshoot network performance and connectivity issues. Assist in implementing security measures including firewalls and antivirus tools. Manage user accounts and access controls (Active Directory, Group Policy). Maintain IT inventory and support procurement processes. Respond to service requests and incidents in a timely and professional manner. Document IT processes and system configurations. Collaborate with other teams to support IT-related projects and initiatives. Required Skills and Qualifications: Around 2 years of experience in IT support or system/network administration. Basic to intermediate knowledge of network protocols (TCP/IP, DNS, DHCP). Experience with Windows Server and/or Linux systems. Familiarity with Active Directory and Office 365 administration. Exposure to configuring and managing switches, firewalls, and Wi-Fi networks. Understanding of virtualization (VMware or Hyper-V preferred). Basic scripting knowledge (PowerShell or Bash) is a plus. Strong problem-solving and communication skills. [Optional] Relevant certifications (e.g., CCNA, Network+, MCSA) are advantageous. Preferred Qualifications: Exposure to cloud services like AWS, Azure, or GCP. Familiarity with monitoring tools (e.g., PRTG, Zabbix, Nagios). Awareness of basic cybersecurity best practices. Cleo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Show more Show less
A Test Engineer I is an entry-level role focused on ensuring the quality and reliability of software, hardware, or systems through structured testing processes. This position supports the development team by identifying defects, validating functionality, and contributing to the delivery of high-quality products. What You Will Be Doing Develop and execute test plans and test cases based on system specifications. Perform manual and automated testing (e.g., regression, system, load, and acceptance testing). Identify, document, and report software defects and inconsistencies accurately and thoroughly. Collaborate with developers to troubleshoot and resolve issues. Analyze test results and provide feedback to project teams. Maintain and update test environments and scripts. Participate in product design reviews to offer input on testability. Support user acceptance testing (UAT) and post-release validation. Your Qualifications Experience of 2 to 5 years in Agile project methodology and test management. Familiarity with QA methodologies and Agile frameworks. Basic knowledge of test management tools (e.g., qTest, Zephyr) and SQL. Understanding of programming languages (e.g., Java, Python, C++). Strong attention to detail and analytical thinking. Good communication and documentation skills. Cleo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Title: Product Manager/Product Owner At Cleo, we love our customers, and they love us back (more). We are passionate about our product, and we live for our customers. Every team member in the Products organization has one goal – to build the right product. This makes each team member's responsibilities fluid and dynamic. Cleo is looking for a data-driven, customer-focused individual to help us achieve this goal. You will be a member of the Cleo Product Management team and will work side by side with our team to guide our product strategy and direction. Your natural curiosity will drive you to learn about our customers' complex technical problems and you'll use your abilities to ask the right questions, challenge assumptions, and collaborate to find the optimal solutions. Responsibilities will include but not be limited to: Driving roadmap based on extensive discovery and validation of customer needs, market trends and Cleo strategy Working closely with engineering, sales, marketing, leadership team to define business case for new product initiatives Defining, building and testing user stories, acceptance criteria and epics by working "three in a box" with Engineering and User Experience Being responsible for internal sales, services and support training and enablement on Cleo products Analyzing and recommending product enhancements based on product adoption and customer journey Iterating quickly to launch new features and making data driven decisions to test their efficacy Communicating effectively to articulate the product's current state and investment areas to influence stakeholders and leadership Requirements: 4+ years of product management experience in B2B or 6+ years of industry experience Deep experience in Cloud and iPaaS is required Exposure to supply chain business processes (Order To Cash, Procure To Pay, etc.) is a bonus Excellent analytical / problem-solving skills Strong excel and pivoting skills Managing a team is a plus Strong written, verbal, presentation and communication skills Ability to lead and influence via persuasion, patience, and energy A passion for usability, user empathy and a knack for simplicity Hands-on, willing to do whatever it takes to get quality products and features to market on time BE/BS in Computer Science or related field Strong project management and organization skills Maintain and manage product management tools Cleo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.