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15 Job openings at Prosperr.io
About Prosperr.io

Nous accompagnons les PME industrielles dans la détection et le développement de leurs marchés "masqués". Nous intervenons sur l'analyse et l'identification des marchés secondaires, la construction d'offres adaptées, l'élaboration et la mise en oeuvre de la stratégie de conquête commerciale. Nous engageons nos clients vers de nouveaux gisements de croissance. Nous initions de nouveaux modèles économiques générateur de revenus additionels.

Tax Advisor

Jaipur

0 - 2 years

INR 3.0 - 5.0 Lacs P.A.

Work from Office

Full Time

1. Tax Planning: Develop tax-efficient strategies for individuals to minimize tax liabilities within the framework of applicable laws and regulations 2. TDS (Tax Deducted at Source) Management: Oversee the proper deduction and timely deposit of TDS to comply with statutory requirements, and provide guidance on TDS implications for clients. 3. Client Advisory: Provide clear and informed advice to clients on tax-related matters, explaining implications of various tax strategies, and guiding them in making informed financial decisions. 4.Client Communication: Effectively communicate with clients to gather necessary information, discuss tax strategies, and provide updates on compliance status. 5. Compliance Management: Ensure clients' adherence to tax laws by preparing and filing accurate and timely tax returns, staying abreast of changes in tax codes, and conducting periodic compliance reviews.

Income Tax Advisor

Jaipur, Rajasthan, India

0 years

Not disclosed

On-site

Full Time

Company Description Prosperr.io is a revolutionary AI-powered tax optimization platform that provides financial peace of mind year-round. Prosperr.io's exclusive subscription service goes beyond traditional solutions to help individuals capture every eligible deduction while ensuring 100% compliance. By blending AI technology with tax expertise, we uncover savings opportunities others miss, helping individuals keep more of what they earn. Trusted by 10,000+ customers from 1,000+ companies, including industry giants like Amazon, Google, and Meta, Prosperr.io transforms tax optimization into a financial advantage. Role Description This is a full-time on-site role for an Income Tax Advisor located in Jaipur. The Income Tax Advisor will be responsible for tax planning, compliance, preparation, audits, and staying updated with tax laws. Qualifications Tax Planning and Tax Compliance skills Tax Preparation and Tax Audits skills Understanding of Tax Law Experience in income tax advisory and financial planning Strong analytical and problem-solving skills Detail-oriented and organized Bachelor's degree in Accounting, Finance, or related field 🚀 Exciting Job Opportunity: Tax Consultant 🚀 📍 Location: Jaipur, Rajasthan 🏢 Position: Tax Advisor\Intern We’re seeking semi-qualified professionals (CA ICWAI, CMA, CS) or BCOM/MCOM to join our team! If you have experience in tax planning, compliance, or advisory, this is a great opportunity for career growth and hands-on experience in a dynamic environment. Key Responsibilities: Develop tax-efficient strategies and manage compliance Oversee TDS management and provide client advisory Conduct tax research and communicate with clients Qualifications: Semi-qualified in CS, ICWAI, CMA, CA, BCOM, MCOM or related fields Strong communication and problem-solving skills Experience with tax software is a plus If you’re looking for an exciting opportunity to grow in the tax consulting field, apply now! Show more Show less

Customer support TL

Jaipur, Rajasthan, India

2 years

Not disclosed

On-site

Full Time

Job Description: Team Lead - Customer Success Position Overview: We are seeking a Team Lead (TL) - Customer Success to manage and guide our customer success team in the B2C domain. The ideal candidate will have a minimum of 2 years of experience as a Team Lead in customer success, handling a B2C team, and will be responsible for leading, mentoring, and motivating the team to deliver exceptional customer experiences. The TL will work closely with cross-functional teams to ensure customer satisfaction, retention, and success. Key Responsibilities: Team Leadership: Lead and manage a team of Customer Success Associates to ensure consistent delivery of top-tier customer service. Set clear performance expectations, provide regular feedback, and conduct performance reviews. Foster a positive, collaborative, and high-performance team culture. Customer Success Strategy: Oversee customer onboarding, engagement, retention, and renewals within the B2C domain. Drive and execute customer success strategies to ensure high customer satisfaction and long-term relationships. Monitor and improve key performance indicators (KPIs) related to customer success, such as retention rates. Problem Resolution and Escalation Management: Act as an escalation point for complex or high-priority customer issues. Ensure customer complaints and concerns are addressed promptly and professionally, collaborating with other teams when necessary. Training and Development: Provide coaching, training, and ongoing support to team members to enhance their skills, product knowledge, and customer handling capabilities. Identify opportunities for skill development and drive continuous improvement initiatives. Collaboration: Work closely with Sales, Product, and operations teams to align customer success efforts with business objectives. Provide actionable customer insights to improve products, services, and overall customer experience. Reporting and Analytics: Generate and analyze customer success reports to track team performance, customer satisfaction, and retention metrics. Provide regular updates to senior management on team performance and customer success metrics. Required Skills and Qualifications: Minimum of 2 years of experience as a Team Lead or Supervisor in a Customer Success role, specifically within the B2C domain . Proven experience in managing and leading teams to achieve customer success goals. Strong understanding of customer success methodologies and tools used to drive customer satisfaction and retention. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Ability to handle escalations and resolve complex customer issues efficiently. Experience with CRM software (e.g., Salesforce, HubSpot) and other customer success tools. Strong problem-solving skills with a customer-first mindset. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. If you are passionate about delivering exceptional customer success experiences and have the leadership skills to drive a team toward achieving their goals, we would love to hear from you! Show more Show less

Customer Success Team Lead

Bengaluru, Karnataka, India

2 years

Not disclosed

On-site

Full Time

About the Company: At Prosperr.io, we are transforming the way individuals and organizations manage taxes and employee benefits. As a pioneering fintech SaaS platform, we empower employees to maximize their in-hand salaries and enable businesses to design smarter, compliant, and efficient tax strategies. Through cutting-edge AI-driven automation and intuitive tools, Prosperr.io simplifies financial complexities, providing seamless solutions tailored to the needs of salaried professionals and HR leaders alike. Founded by Manas and Dev Kumar, the company specializes in assisting salaried individuals with tax planning, management, and income tax filing. Recently, Prosperr.io raised $1.55 million in pre-seed funding, led by a prominent investor. Mission and Vision of the company: Our mission is to empower individuals and businesses with innovative, accessible tools that simplify tax management, tax saving allowances, optimize tax savings and drive financial clarity and well-being. Our goal is to be India’s most trusted platform for smart financial and tax solutions, enabling financial security for all. Position Overview: We are seeking a Team Lead (TL) - Customer Success to manage and guide our customer success team in the B2C domain. The ideal candidate will have a minimum of 2 years of experience as a Team Lead in customer success, handling a B2C team, and will be responsible for leading, mentoring, and motivating the team to deliver exceptional customer experiences. The TL will work closely with cross-functional teams to ensure customer satisfaction, retention, and success. Key Responsibilities: Team Leadership: Lead and manage a team of Customer Success Associates to ensure consistent delivery of top-tier customer service. Set clear performance expectations, provide regular feedback, and conduct performance reviews. Foster a positive, collaborative, and high-performance team culture. Customer Success Strategy: Oversee customer onboarding, engagement, retention, and renewals within the B2C domain. Drive and execute customer success strategies to ensure high customer satisfaction and long-term relationships. Monitor and improve key performance indicators (KPIs) related to customer success, such as retention rates. Problem Resolution and Escalation Management: Act as an escalation point for complex or high-priority customer issues. Ensure customer complaints and concerns are addressed promptly and professionally, collaborating with other teams when necessary. Training and Development: Provide coaching, training, and ongoing support to team members to enhance their skills, product knowledge, and customer handling capabilities. Identify opportunities for skill development and drive continuous improvement initiatives. Collaboration: Work closely with Sales, Product, and operations teams to align customer success efforts with business objectives. Provide actionable customer insights to improve products, services, and overall customer experience. Reporting and Analytics: Generate and analyze customer success reports to track team performance, customer satisfaction, and retention metrics. Provide regular updates to senior management on team performance and customer success metrics. Required Skills and Qualifications: Minimum of 2 years of experience as a Team Lead or Supervisor in a Customer Success role, specifically within the B2C domain. Proven experience in managing and leading teams to achieve customer success goals. Strong understanding of customer success methodologies and tools used to drive customer satisfaction and retention. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Ability to handle escalations and resolve complex customer issues efficiently. Experience with CRM software (e.g., Salesforce, HubSpot) and other customer success tools. Strong problem-solving skills with a customer-first mindset. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. If you are passionate about delivering exceptional customer success experiences and have the leadership skills to drive a team toward achieving their goals, we would love to hear from you! Show more Show less

Customer Success Associate

Jaipur, Rajasthan, India

1 - 3 years

Not disclosed

On-site

Full Time

About the Company: At Prosperr.io, we are transforming the way individuals and organizations manage taxes and employee benefits. As a pioneering fintech SaaS platform, we empower employees to maximize their in-hand salaries and enable businesses to design smarter, compliant, and efficient tax strategies. Through cutting-edge AI-driven automation and intuitive tools, Prosperr.io simplifies financial complexities, providing seamless solutions tailored to the needs of salaried professionals and HR leaders alike. Founded by Manas and Dev Kumar, the company specializes in assisting salaried individuals with tax planning, management, and income tax filing. Recently, Prosperr.io raised $1.55 million in pre-seed funding, led by a prominent investor. Mission and Vision of the company: Our mission is to empower individuals and businesses with innovative, accessible tools that simplify tax management, tax saving allowances, optimize tax savings and drive financial clarity and well-being. Our goal is to be India’s most trusted platform for smart financial and tax solutions, enabling financial security for all. About the Role: Assist in managing customer relationships and ensuring they get the most out of our platform. Collaborate with the Customer Success team to address customer inquiries and resolve issues. Help track customer satisfaction and identify opportunities for improvement. Gain hands-on experience in customer onboarding, training, and support processes. Responsibilities: Experience: 1-3 years of experience in client-facing roles. Education: Bachelor's degree in Engineering, MBA or Any Bachelor Degree. Skills: Strong communication and interpersonal skills, with the ability to effectively engage with customers and team members. Attention to Detail: Excellent multitasking abilities with a keen attention to detail. Technical Proficiency: Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and the ability to quickly learn and adapt to new software tools. Attitude: Positive attitude, eagerness to learn, and a commitment to contributing to a collaborative team environment. Required Skills: Excellent communication skills, both written and verbal. Strong problem-solving abilities and a customer-first mindset. Eagerness to learn and adapt in a dynamic environment. Previous experience or coursework in customer service, sales, or a related field is a plus. Why Join U s? Be part of a vibrant team that’s dedicated to helping our clients thrive. Gain valuable experience in a key role that directly impacts customer satisfaction. Show more Show less

Customer Success Associate

Bengaluru, Karnataka, India

0 - 1 years

Not disclosed

On-site

Full Time

About Company: At Prosperr.io, we are transforming the way individuals and organizations manage taxes and employee benefits. As a pioneering fintech SaaS platform, we empower employees to maximize their in-hand salaries and enable businesses to design smarter, compliant, and efficient tax strategies. Through cutting-edge AI-driven automation and intuitive tools, Prosperr.io simplifies financial complexities, providing seamless solutions tailored to the needs of salaried professionals and HR leaders alike. Founded by Manas and Dev Kumar, the company specializes in assisting salaried individuals with tax planning, management, and income tax filing. Recently, Prosperr.io raised $1.55 million in pre-seed funding, led by a prominent investor. Mission and Vision of the company: Our mission is to empower individuals and businesses with innovative, accessible tools that simplify tax management, tax saving allowances, optimize tax savings and drive financial clarity and well-being. Our goal is to be India’s most trusted platform for smart financial and tax solutions, enabling financial security for all. What You’ll Do: Assist in managing customer relationships and ensuring they get the most out of our platform. Collaborate with the Customer Success team to address customer inquiries and resolve issues. Help track customer satisfaction and identify opportunities for improvement. Gain hands-on experience in customer onboarding, training, and support processes. Required Qualifications: Experience:0-1 years of experience in client-facing roles. Education: Bachelor's degree in Engineering, MBA or Any Bachelor Degree. Skills: Strong communication and interpersonal skills, with the ability to effectively engage with customers and team members. Attention to Detail: Excellent multitasking abilities with a keen attention to detail. Technical Proficiency: Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and the ability to quickly learn and adapt to new software tools. Attitude: Positive attitude, eagerness to learn, and a commitment to contributing to a collaborative team environment. What We’re Looking For: Excellent communication skills, both written and verbal. Strong problem-solving abilities and a customer-first mindset. Eagerness to learn and adapt in a dynamic environment. Previous experience or coursework in customer service, sales, or a related field is a plus Why Join Us? Be part of a vibrant team that’s dedicated to helping our clients thrive. Gain valuable experience in a key role that directly impacts customer satisfaction. Show more Show less

Customer Success Associate

Bengaluru, Karnataka, India

0 years

None Not disclosed

On-site

Full Time

About the Company: At Prosperr.io, we are transforming the way individuals and organizations manage taxes and employee benefits. As a pioneering fintech SaaS platform, we empower employees to maximize their in-hand salaries and enable businesses to design smarter, compliant, and efficient tax strategies. Through cutting-edge AI-driven automation and intuitive tools, Prosperr.io simplifies financial complexities, providing seamless solutions tailored to the needs of salaried professionals and HR leaders alike. Founded by Manas and Dev Kumar, the company specializes in assisting salaried individuals with tax planning, management, and income tax filing. Recently, Prosperr.io raised $1.55 million in pre-seed funding, led by a prominent investor.Mission and Vision of the company: Our mission is to empower individuals and businesses with innovative, accessible tools that simplify tax management, tax saving allowances, optimize tax savings and drive financial clarity and well-being. Our goal is to be India’s most trusted platform for smart financial and tax solutions, enabling financial security for all. What You’ll Do: Assist in managing customer relationships and ensuring they get the most out of our platform. Collaborate with the Customer Success team to address customer inquiries and resolve issues. Help track customer satisfaction and identify opportunities for improvement. Gain hands-on experience in customer onboarding, training, and support processes. Required Qualifications: Education: Bachelor's degree in Engineering,MBA or Any Bachelor Degree. Skills: Strong communication and interpersonal skills, with the ability to effectively engage with customers and team members. Attention to Detail: Excellent multitasking abilities with a keen attention to detail. Technical Proficiency: Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and the ability to quickly learn and adapt to new software tools. Attitude: Positive attitude, eagerness to learn, and a commitment to contributing to a collaborative team environment. What We’re Looking For: Excellent communication skills, both written and verbal. Strong problem-solving abilities and a customer-first mindset. Eagerness to learn and adapt in a dynamic environment. Previous experience or coursework in customer service, sales, or a related field is a plus

Creative Designer

Bengaluru, Karnataka, India

4 years

None Not disclosed

On-site

Full Time

About Us: Prosperr.io is a rapidly growing fintech platform focused on empowering individuals and businesses with intelligent tax, finance, and compliance solutions. As we scale, we are committed to building a strong brand identity through compelling visual storytelling and high-impact design. We are looking for a creative Visual Designer with strong motion graphics skills to help us elevate our visual presence across all channels. Key Responsibilities: Design static creatives for paid marketing campaigns, organic social media, emailers, landing pages, and product launches. Develop brand-aligned visuals for presentations, internal docs, blogs, reports, investor decks, and more. Create event, webinar, and offline collateral including flyers, posters, invites, brochures, banners, and backdrops . Collaborate with marketing, content, and product teams to develop visuals that support product storytelling and customer education. Contribute to the evolution of Prosperr.io’s brand identity system —ensuring consistency across every visual touchpoint. Build and maintain a design asset library (icons, illustrations, templates) to enable scale and efficiency. Stay updated with emerging trends in design, typography, social media formats, and fintech brand communication. Key Requirements: 3–4 years of professional experience as a Graphic Designer in an agency, startup, or in-house team. Strong command of Adobe Creative Suite – especially Illustrator, Photoshop, InDesign (and optionally After Effects). Excellent visual skills across typography, layout, iconography, and color theory . Strong attention to detail, consistency, and quality across output. Ability to manage multiple creative projects simultaneously and meet deadlines. A compelling portfolio that showcases brand, digital, and campaign design projects. Good To have Proficiency with Figma for layout and collaborative design work. Exposure in early-stage startups Understanding of responsive design principles (bonus)

Brand Lead

Bengaluru, Karnataka, India

8 years

None Not disclosed

On-site

Full Time

About Prosperr.io: Prosperr.io is an AI-powered tax platform revolutionizing how salaried individuals and businesses save on taxes. We provide smart, personalized tax-saving solutions through our Super Saver Plans (B2C) and Flexi Benefit Plans (B2B). Backed by top investors and poised for international expansion, we're building the most trusted brand in financial wellness. Role Summary: We are looking for a creative and strategic Brand Lead to own Prosperr.io’s brand voice, visual identity, and narrative across all organic channels. This role will lead a cross-functional team of content creators, designers, social media specialists, and PR partners to build a magnetic and differentiated brand in the fintech and tax-tech space. Key Responsibilities: - Own the brand playbook and ensure consistent execution across all touchpoints (website, social, product, press). - Drive content strategy and editorial calendar aligned with business goals and brand archetypes (Sage + Hero). - Supervise creation of high-performing static and video assets for organic social, blogs, email, and media. - Oversee organic growth on LinkedIn, Instagram, and YouTube through story-led, insight-driven social content. - Manage relationships with PR agencies and journalists; secure regular media coverage and thought leadership. - Collaborate closely with the performance, CRM, and product marketing teams to ensure a consistent brand experience. - Track brand health KPIs: share of voice, recall, sentiment, and content engagement. What Success Looks Like: - Brand recall and top-of-mind awareness among salaried professionals and CFOs. - High engagement rates on organic content and social channels. - Consistent delivery of on-brand static and video assets across campaigns. - Positive media coverage and regular thought leadership placements. - Cohesive content across lifecycle stages and audience segments. Ideal Candidate Profile: - 8+ years of experience in brand marketing, content, or communication roles (preferably in a high-growth D2C or fintech company). - Strong creative instincts with a portfolio of brand campaigns or content/editorial work. - Deep understanding of brand storytelling, visual aesthetics, and social-first content formats. - Experience managing content writers, designers, and external PR partners. - Excellent project management, communication, and stakeholder collaboration skills. - Passion for financial empowerment and making complex topics simple and human. Why Join Us? - Shape the identity of a category-defining brand at an early stage. - Work at the intersection of creativity, technology, and financial wellness. - Build a team, drive real impact, and tell stories that matter to millions.

Inside Sales Associate Position

Bengaluru, Karnataka, India

1 - 3 years

None Not disclosed

On-site

Full Time

The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects, and closing sales. Responsibilities Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Prospect call preparation including company background research and other pertinent lead information Identify customer's buying trends and provide reports to management Enter, update, and maintain CRM information on leads, prospects, and opportunities Qualifications Bachelor's degree or equivalent experience in Business At least 1 - 3 years' of sales experience Excellent written and verbal communication skills Ability to multi-task, organize, and prioritize wor k

Social Media Manager

Bengaluru, Karnataka, India

6 years

None Not disclosed

On-site

Full Time

About Prosperr.io: Prosperr.io is an AI-powered tax platform revolutionizing how salaried individuals and businesses save on taxes. We provide smart, personalized tax-saving solutions through our Super Saver Plans (B2C) and Flexi Benefit Plans (B2B). Backed by top investors and poised for international expansion, we're building the most trusted brand in financial wellness. 🧭 Role Objective To organically grow Prosperr.io’s brand salience across high-impact digital platforms where our target segments—high-income salaried professionals, CXOs, finance teams—are active. The candidate will build topical authority, reputation equity, and narrative control by driving conversations, community engagement, and brand advocacy on strategic platforms. 🎯 Key Responsibilities Organic Platform Strategy & Execution Identify & prioritize organic platforms (LinkedIn, Reddit, Quora, Meta Groups, Discord, and employer forums like Fishbowl). Define weekly content and engagement calendar tuned to platform algorithm and audience behavior. Launch and manage micro-communities (e.g., Reddit subs, FB Groups) for tax-saving hacks, CXO tax planning, or financial wellness. Content Curation & Platform-specific Narratives Collaborate with content and design to craft platform-native storytelling (e.g., carousel posts for LinkedIn, answers and thought leadership on Quora, AMA posts on Reddit). Repurpose long-form blogs and advisor insights into short-form, thumb-stopping organic formats. Online Reputation Management (ORM) Monitor brand mentions across news, social, forums, and review sites. Proactively manage public feedback loops on platforms like Reddit, Twitter, and LinkedIn. Collaborate with PR to respond timely and in brand voice. Community Engagement & Advocacy Engage in high-value comment threads, industry discussions, trending hashtags, and finance groups. Seed brand experts into conversations organically (advisor interviews, CXO quotes, AMA-style posts). Build alliances with key influencers and finance communities. Reporting & Analytics Track weekly KPIs by platform: organic reach, follower growth, engagement %, brand sentiment score, share-of-voice (SOV). Use insights to optimize posting time, content mix, and engagement levers. 📊 KPIs & Performance Metrics for Social Media Success Here’s what we’re tracking every quarter to measure and drive impact: 🔹 Organic Growth 🚀 +40% QoQ increase in non-paid follower base (LinkedIn, Reddit, Quora) 🔹 Engagement 💬 Avg. engagement rate per post/comment >5% 🔹 Brand Share-of-Voice 📣 Share of positive mentions vs competitors – aiming for Top 3 in category 🔹 Online Reputation Management (ORM) ⏱️ Responding to mentions/complaints in under 24 hours 🔹 Community Activity 🔄 10+ high-quality threads/posts with active engagement per week 🔹 Reputation Lift 🌟 Maintaining a 4:1 ratio of positive to negative sentiment 🧠 Skills & Traits 🔍 Platform Depth: Deep knowledge of Reddit, Quora, and LinkedIn organic mechanics. ✍️ Content Sensibility: Strong copy instincts aligned to brand tone (competent, sincere, innovative, approachable). 🎯 Strategic Judgment: Ability to identify emerging platform trends and reposition narratives accordingly. 🛠️ Tools Proficiency: SproutSocial, Brandwatch, Notion, Canva, Reddit tools (LaterForReddit), Quora Ads dashboard (for analysis), LinkedIn Analytics. 💬 Tone Versatility: Can toggle between expert thought leadership and consumer-friendly banter. 👥 Profile Requirements 3–6 years in social media or community roles for fintech/AI/SaaS/startup brands. Demonstrated success building organic traction and community across at least 2 non-mainstream platforms (e.g., Reddit or Quora). Prior experience working with cross-functional creative and growth teams. 🌟 What Success Looks Like in 6 Months Prosperr.io’s organic LinkedIn followers cross 100K with strong engagement from CXOs and finance leads. Weekly Quora answers and Reddit posts drive ~1,000 organic site visits/week. Mentioned positively in key personal finance and tax-saving conversations organically (without paid PR). ORM function is pre-emptive, not reactive — with real-time dashboards in place.

Customer Success Associate

Bengaluru, Karnataka, India

0 years

None Not disclosed

On-site

Full Time

About the Company: At Prosperr.io, we are transforming the way individuals and organizations manage taxes and employee benefits. As a pioneering fintech SaaS platform, we empower employees to maximize their in-hand salaries and enable businesses to design smarter, compliant, and efficient tax strategies. Through cutting-edge AI-driven automation and intuitive tools, Prosperr.io simplifies financial complexities, providing seamless solutions tailored to the needs of salaried professionals and HR leaders alike. Founded by Manas and Dev Kumar, the company specializes in assisting salaried individuals with tax planning, management, and income tax filing. Recently, Prosperr.io raised $1.55 million in pre-seed funding, led by a prominent investor.Mission and Vision of the company: Our mission is to empower individuals and businesses with innovative, accessible tools that simplify tax management, tax saving allowances, optimize tax savings and drive financial clarity and well-being. Our goal is to be India’s most trusted platform for smart financial and tax solutions, enabling financial security for all. What You’ll Do: Assist in managing customer relationships and ensuring they get the most out of our platform. Collaborate with the Customer Success team to address customer inquiries and resolve issues. Help track customer satisfaction and identify opportunities for improvement. Gain hands-on experience in customer onboarding, training, and support processes. Required Qualifications: Education: Bachelor's degree in Engineering,MBA or Any Bachelor Degree. Skills: Strong communication and interpersonal skills, with the ability to effectively engage with customers and team members. Attention to Detail: Excellent multitasking abilities with a keen attention to detail. Technical Proficiency: Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and the ability to quickly learn and adapt to new software tools. Attitude: Positive attitude, eagerness to learn, and a commitment to contributing to a collaborative team environment. What We’re Looking For: Excellent communication skills, both written and verbal. Strong problem-solving abilities and a customer-first mindset. Eagerness to learn and adapt in a dynamic environment. Previous experience or coursework in customer service, sales, or a related field is a plus

Customer Relationship Management Lead

Bengaluru, Karnataka, India

8 years

None Not disclosed

On-site

Full Time

🎯 Role Overview: As CRM Channel Lead at Prosperr.io, you will own and orchestrate the end-to-end user journey via CRM platforms like MoEngage and CleverTap. This includes strategic design and hands-on execution of lifecycle programs that drive: - B2B (FBP): Activation, monthly usage, benefit utilization, and cross-sell of Super Saver subscriptions to employee base - B2C (Super Saver): Onboarding, product discovery, engagement, retention, and referrals across all subscription tiers (Basic, Advanced, Premium, Elite) You will collaborate with product, brand, engineering, and data teams to personalize and optimize user journeys across lifecycle stages. ✅ Key Responsibilities: 🏢 For B2B (FBP): Activation : Design and deploy employer-level onboarding flows for employees post payroll upload Frequency : Build nudges and product communication to ensure monthly usage of reimbursements Utilization : Increase % of employees using >70% of their FBP bucket via contextual nudges B2B2C Cross-Sell: Segment high-potential employee cohorts to promote B2C Super Saver Plans via CRM workflows Employer Success Journey : Trigger milestone-based communication to HR/payroll teams showing adoption, compliance insights, and savings 👨‍💻 For B2C (Super Saver Plan): Onboarding Journeys : Implement 0–7 day flows for new users to ensure first tax upload, plan match, and ITR filing intent Product Discovery : Promote use of features like Tax Optimizer, Advance Tax planning, Salary Restructuring Engagement : Personalized nudges for quarterly tax milestones, expert session bookings, document upload, renewal Retention : Build NPS-linked renewal journeys; reactivation of dormant users via behavior-based triggers Referrals: Create automated post-benefit drip for high-NPS users; reward tracking; WhatsApp referral flows 📊 KPIs / Metrics of Success: Leading Indicators and Lagging Indicators will be tracked across Activation, Utilization, Conversion, Engagement, Retention and Referral. 🧠 Skill Requirements: Expert in CleverTap, MoEngage, or equivalent CRM lifecycle platforms Strong grip on segmentation, tagging, event schema setup, journey builder, A/B testing Deep understanding of lifecycle funnel metrics – MAUs, churn, conversion, retention Experience working across B2B2C and B2C journeys Proficiency with copy + creative briefing and collaborating with internal brand teams Comfortable working closely with engineering to scope CRM logic + product triggers Excellent analytical skills – cohort analysis, funnel drop-offs, campaign attribution 🤝 Stakeholder Collaboration: Brand Team: for campaign creative briefs, video scripts, referral toolkits Product & Tech: for CRM event tagging, webhooks, backend sync Growth & Sales: to align on lead scoring, referral targets, CRM-to-sales routing Data & Analytics: to optimize dashboards, monitor success of experiments 📈 Tools You’ll Use: CRM Platforms: MoEngage, CleverTap Analytics: Mixpanel, GA4, Looker Studio Comms: Web push, Email, SMS, WhatsApp, In-app notifications Task Collaboration: Jira, Notion, Slack 🧾 Ideal Candidate: 8-10 years in CRM / lifecycle roles with proven revenue/retention impact Has run complex journeys across at least 2 CRM tools Hands-on with both drip automation and deep personalization use-cases ( N=1) Comfortable in startup-paced, performance-driven teams Location : Bengaluru (on site , 5 days a week) Reporting To : Chief Growth Officer Department : Growth | Retention & Lifecycle Experience : 8-10 years in CRM lifecycle marketing, preferably in fintech/SaaS/D2C/B2B2C settings

Tax Advisor

karnataka

2 - 6 years

INR Not disclosed

On-site

Full Time

As a Tax Manager at Prosperr.io, you will play a crucial role in developing tax-efficient strategies for individuals to minimize tax liabilities within the framework of applicable laws and regulations. You will be responsible for ensuring clients" adherence to tax laws by preparing and filing accurate and timely tax returns, staying updated on changes in tax codes, and conducting periodic compliance reviews. Your expertise in TDS (Tax Deducted at Source) management will be essential to oversee proper deduction and timely deposit of TDS to comply with statutory requirements, while providing guidance on TDS implications for clients. Your role will involve providing clear and informed advice to clients on tax-related matters, explaining implications of various tax strategies, and guiding them in making informed financial decisions. You will conduct research on complex tax issues, staying current with changes in tax laws, and applying findings to develop effective tax solutions. Effective client communication is key, as you will interact with clients to gather necessary information, discuss tax strategies, and provide updates on compliance status. Adherence to ethical standards in all tax-related activities is imperative, ensuring that advice and strategies align with legal and regulatory requirements. Ideal candidates for this position would be CA, CA dropout, CA/CS pursuing, or B Com LLB preferred, with a Bachelor's or master's degree in Finance, Taxation, or related fields. Prior experience in Tax Planning, Tax Preparation, Tax, Finance, and Tax Law is required. Proficiency in preparing and maintaining applicable documentation and reports is essential, along with strong communication and interpersonal skills. Candidates with experience in Tax software such as Winman software, Computax, and TaxAct will be preferred. Strong analytical and problem-solving skills are necessary to navigate complex tax issues effectively. Join us at Prosperr.io and be part of a dynamic team dedicated to transforming tax and employee benefit management for individuals and organizations.,

Back End Developer

Bengaluru, Karnataka, India

2 years

None Not disclosed

On-site

Full Time

About the Company: At Prosperr.io, we are transforming the way individuals and organizations manage taxes and employee benefits. As a pioneering fintech SaaS platform, we empower employees to maximize their in-hand salaries and enable businesses to design smarter, compliant, and efficient tax strategies. Through cutting-edge AI-driven automation and intuitive tools, Prosperr.io simplifies financial complexities, providing seamless solutions tailored to the needs of salaried professionals and HR leaders alike. Founded by Manas and Dev Kumar, the company specializes in assisting salaried individuals with tax planning, management, and income tax filing. Recently, Prosperr.io raised $1.55 million in pre-seed funding, led by a prominent investor. Mission and Vision of the company: Our mission is to empower individuals and businesses with innovative, accessible tools that simplify tax management, tax saving allowances, optimize tax savings and drive financial clarity and well-being. Our goal is to be India’s most trusted platform for smart financial and tax solutions, enabling financial security for all. Key Responsibilities: Design, develop, and deploy scalable, high-quality software solutions. Write efficient, maintainable, and reusable code with a focus on performance and reliability. Collaborate with product managers, designers, and other stakeholders to translate business requirements into technical solutions. Lead technical discussions and guide junior engineers through architecture and design decisions. Optimize applications for maximum speed, scalability, and security. Participate in code reviews to maintain high code quality and provide constructive feedback to peers. Troubleshoot, debug, and improve existing systems and codebases. Stay up-to-date with the latest technologies and industry trends to ensure the team leverages modern solutions. Qualifications: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. 2+ years of hands-on experience in software development, particularly in startups or high-growth environments. Strong proficiency in at least one modern programming language (e.g., Java, Python, C#, Go, or similar). Experience with designing and building scalable RESTful APIs and micro-services architecture. Familiarity with cloud platforms such as AWS Solid understanding of data structures, algorithms, and system design. Experience with databases (SQL and NoSQL) and performance optimisation techniques. Familiarity with version control systems (Git) and CI/CD pipelines. Strong problem-solving skills and attention to detail. Excellent communication skills, with the ability to articulate technical concepts to non-technical stakeholders. Preferred Qualifications: Experience with containerization and orchestration (Docker, Kubernetes). Experience with Java and Spring Boot. Experience with AWS and postgres What We Offer: Competitive salary and equity options. Flexible working hours. A dynamic, inclusive, and collaborative work environment. Opportunities for rapid growth and career advancement. Access to cutting-edge tools and technologies. Health and wellness benefits.

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Prosperr.io

Prosperr.io logo

Prosperr.io

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Environmental Services

Finance City

50-200 Employees

15 Jobs

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