Customer Service Specialist

The Customer Service Specialist role is a full-time on-site position based in Bhubaneswar. As a Customer Service Specialist, your primary responsibility will be to provide exceptional customer support, ensure customer satisfaction, uphold phone etiquette standards, deliver high-quality customer service, and elevate the overall customer experience. Your daily duties will include promptly responding to customer inquiries, resolving issues, furnishing product and service information, and maintaining accurate customer records. To excel in this role, you must possess strong Customer Support, Customer Service, and Customer Satisfaction skills. Additionally, having excellent Phone Etiquette and Customer Experience abilities is crucial. Effective communication, interpersonal proficiency, efficient time management, and multitasking capabilities are also essential traits. Problem-solving skills, attention to detail, and prior experience in customer service roles or related fields would be advantageous. A high school diploma or equivalent is required, while a bachelor's degree is considered a plus. The salary range for this position is 1.2LPA to 1.6LPA, with the opportunity for incentives based on performance.,