Customer Service Specialist

As a Service Operations Manager, you will be responsible for overseeing and coordinating service operations across multiple regions to ensure seamless delivery of services. Your key role will involve monitoring service requests, escalations, and resolutions to maintain operational efficiency. You will also act as a bridge between customers, service centers, and clients to ensure smooth communication. Addressing customer queries and concerns promptly will be crucial in maintaining a high level of satisfaction among our clients. In addition, you will be responsible for ensuring timely and accurate system updates and data management to support the overall service operations. Your attention to detail and proactive approach will be essential in maintaining the quality and effectiveness of our services.,