Customer Service Specialist

Job Description

Company Description Astradigm Marketing is a leading digital marketing agency based in Hyderabad dedicated to driving growth for businesses of all sizes. Our services include SEO, social media management, content creation, email marketing, PPC advertising, and website development. We use data-driven strategies and innovative solutions to enhance our clients' online presence and meet their marketing objectives. Role Description This is a full-time on-site role for a Customer Service Specialist at Astradigm Marketing. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, delivering superior customer service, and enhancing customer experience on a daily basis. Qualifications Customer Support, Customer Satisfaction, and Customer Experience skills Phone Etiquette and Customer Service skills Strong interpersonal and communication skills Ability to handle challenging customer situations with professionalism Experience in a customer service role is preferred High school diploma or equivalent required Show more Show less