Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Gadag
>
Equitas Small Finance Bank
>
Customer Service Officer - Retail

Customer Service Officer - Retail

Equitas Small Finance Bank

1 - 4 years

2 - 7 Lacs

Gadag Hubli

Posted:2 months ago| Platform:

Apply

Skills Required

Finance Customer Service customer relationship BFSI Banking customer complaints customer care business development retail sales Banking Products customer support marketing relationship management customer handling customer experience branch banking

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Customer Service Officer to join our team in the retail sector. The ideal candidate will have 1-4 years of experience in customer service, preferably in the BFSI industry. Roles and Responsibility Provide excellent customer service to clients through various channels. Resolve customer complaints and issues professionally and promptly. Develop and maintain strong relationships with customers to enhance satisfaction. Collaborate with internal teams to improve overall customer experience. Identify and escalate potential issues or concerns to senior management. Maintain accurate records of customer interactions and transactions. Job Requirements Strong communication and interpersonal skills are essential. Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously. Knowledge of banking products and services is desirable. Problem-solving and analytical skills are necessary. Experience in customer service, preferably in the BFSI industry, is preferred. Ability to adapt to changing situations and priorities is required. A graduate degree is required for this position. About Company Equitas Small Finance Bank Ltd is a leading player in the BFSI industry, committed to providing exceptional customer service and building long-term relationships with its clients.

More Jobs at Equitas Small Finance Bank

Senior Sales Officer - Credit Cards

Mumbai, Thane

2 - 7 yrs

INR 2 - 6 Lacs

Field Risk Officer

Mumbai, Ahmedabad

1 - 3 yrs

INR 3 - 6 Lacs

Relationship Manager - AHF

Mumbai

2 - 7 yrs

INR 4 - 9 Lacs

Sales Manager - Credit Cards

Mumbai, Thane

10 - 20 yrs

INR 12 - 22 Lacs

Relationship Manager - AHF

Mumbai

1 - 5 yrs

INR 4 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Business Development Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Equitas Small Finance Bank

Banking

Chennai Tamilnadu

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Customer Service Officer - Retail