3 years
0 Lacs
Posted:1 week ago|
Platform:
On-site
Full Time
• Act as the first point of contact for client admins and transport coordinators.
• Communicate clearly and professionally with clients over calls, WhatsApp, and email.
• Understand client requirements and ensure issues are resolved promptly.
⚙️• Coordinate with internal teams (Tech, Operations, Support) to ensure successful rollouts.
📊• Maintain client activity logs and reports in CRM or Excel.
• Track issue status and update clients regularly.
• Support renewal and feedback discussions with account managers.
• Good interpersonal skills and confidence in dealing with enterprise clients.
• Basic computer proficiency – Excel, CRM, or mobile app tools.
• Ability to work in a fast-paced, collaborative environment.
• Hands-on experience working with enterprise clients and SaaS platforms.
• Rapid learning in operations, client management, and software implementation.
• Travel allowance and performance-based incentives.
• Friendly, supportive work culture with mentorship from senior leaders.
You’re energetic, people-friendly, and love solving real-world client problems. You’re confident in communication, eager to learn, and comfortable being on the move — supporting clients across locations while growing your career in the SaaS industry.
Colosseum Tech (FalconAVL)
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