Customer Service

You will be joining the company as a Customer Service Coordinator with direct responsibility for customer sales & service functions. Your role will involve interacting professionally with customers and colleagues to achieve the business's objectives in these areas. **Key Responsibilities:** - Previous Customer Service experience and Hindi communication skills are prerequisites. - High attention to detail, good numeracy & English literacy skills required. - Taking sales enquiries in Hindi and processing customer orders. - Handling customer support inquiries in Hindi. - Data entry into management reports. - Tracking leads to sales. - Providing internal sales support to Sales Manager. - Receiving, checking, and inputting customer's sales journey and purchase orders accurately to meet lead time needs. This role demands strong attention to detail, accuracy, multitasking ability, resilience, and the temperament to work under pressure when needed to achieve required outcomes. You must be a good communicator, quickly develop rapport with customers, highly structured, organized, customer-focused, and always strive to achieve and exceed the business's customer service objectives. If you are someone who is willing to do whatever it takes to get the job done, we encourage you to apply by sending your resume to info@govreports.co.in. **Note:** Only shortlisted candidates will be contacted for an interview.,