Mega Walkin-Drive - Order Management, Bangalore (Sat & Sun, 5th & 6th APRIL) HCLTech

4.0 - 8.0 years

0 Lacs

karnataka

On-site

As an Order Management - Telecom professional at our Bangalore location in ITPL SEZ, Aviator Building, you will be responsible for ensuring the smooth processing of customer orders in the telecommunications industry. With 4 to 8 years of experience in a Night Shift (US Shift hours), you must have a strong background in Telecommunication to excel in this role. Your primary responsibilities will include verifying and entering orders accurately, validating technical details, and ensuring all necessary information is gathered from customers and internal teams. You will also be tasked with managing fallout/exception orders, coordinating with suppliers, and overseeing the order completion process to ensure a seamless customer experience. To succeed in this role, you must possess a solid understanding of Telecommunications, Networking Technologies, and Solutions. Familiarity with SFDC tools and processes is required, along with the ability to communicate effectively with customers and internal stakeholders. Critical thinking, technical aptitude, and a strong customer service focus are essential qualities for this position. You should be able to work both independently and collaboratively, demonstrating a high level of attention to detail, problem-solving skills, and the ability to thrive in a fast-paced environment. Experience in a B2B/corporate setting will be beneficial, along with a proactive approach to managing orders and resolving issues promptly. If you are a clear, confident communicator with a passion for delivering exceptional customer service and have the technical skills and analytical mindset required for this role, we invite you to apply and be part of our dynamic team dedicated to providing a world-class customer experience in the telecommunications industry.,

Posted 1 week ago

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