Customer Service - French

2 - 5 years

1 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibility

  • Handle customer inquiries and resolve issues professionally and courteously.
  • Provide timely and effective solutions to customer complaints and concerns.
  • Collaborate with internal teams to ensure seamless resolution of customer issues.
  • Develop and maintain strong relationships with customers to enhance satisfaction.
  • Identify and escalate complex issues to senior management when necessary.
  • Continuously improve knowledge and skills to stay current with industry trends.

Job Requirements

  • Minimum 2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Experience working with international clients is an asset.
  • Ability to adapt to changing situations and priorities.


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