Customer Service Executive

VXI Global Solutions Llc

0 - 3 years

2 - 5 Lacs

hyderabad

Posted:4 hours ago| Platform:

Apply

Skills Required

customer relationship customer service customer complaints customer care customer interaction upsell sales process sales customer support voice process operations chat email support non voice customer handling pricing communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

VXI Global Solutions, LLC is looking for Customer Service Executive to join our dynamic team and embark on a rewarding career journey

Respond to customer inquiries via phone, email, or live chat in a timely and professional manner
Resolve customer complaints and issues, and escalate to higher-level management as necessary
Record customer interactions and transactions in a customer service database
Maintain a thorough knowledge of the company's products, services, and processes
Provide customers with information about product features, pricing, and availability
Cross-sell and upsell products and services to meet customer needs and increase sales
Process customer orders, returns, and exchanges in a timely and efficient manner
Follow up with customers to ensure their needs have been met and to resolve any outstanding issues

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

VXI Global Solutions Llc

Primary and Secondary Education

WICHITA Kansas

Login to

Please Verify Your Phone or Email

Confirm Action

Customer Service Executive