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Customer Service Executive

Customer Service Executive

Shining Stars Institution & travels

0 - 2 years

2 - 3 Lacs

Lucknow

Posted:4 hours ago| Platform:

Apply

Skills Required

BPO Inbound Process Blended Process Inbound Customer Service Customer Service Solving Queries Inbound Calls Voice Process Voice Support Customer Support Domestic Voice Process Domestic BPO Domestic Calling Customer Queries Customer Handling Domestic Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Jobseekers!!

Greeting from ShiningstarsITPL!!!

Job Title: Customer Service Executive MNC BPO

Location-Lucknow

Industry: BPO / Call Centre / ITES

We are hiring enthusiastic and customer-focused individuals for the position of Customer Service Executive at a leading Multinational BPO located in the NCR region.

This is a great opportunity for freshers and experienced candidates looking to start or grow their career in the customer service domain.

Key Responsibilities:

Handle inbound and outbound customer calls professionally.
Provide accurate information to customer queries.
Resolve customer complaints with empathy and efficiency.
Maintain detailed records of customer interactions.
Follow company policies and procedures while maintaining service standards.

Eligibility Criteria:

Qualification: Any Graduate (Freshers can apply)
Experience: Undergraduates must have minimum 6 months of experience in customer service/BPO.
Skill Set: Excellent verbal communication skills in English are mandatory.

Salary:

Fresher: Up to 2 LPA
Experienced: Up to 3 LPA(based on last drawn salary)

Work Conditions:

Rotational Shifts (Day/Night)
6 Days Working
Weekly Off: Rotational

Perks & Benefits:

Professional work environment
Career growth opportunities
Training provided

How to Apply:

Contact Person: Anuj Gautam HR Executive

Drop a text or WhatsApp your resume for quick response and interview scheduling.

Thanks & Regards

Anuj Gautam

HR EXecutive

ShiningstarsITPL

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