Customer Service Executive

Job Description

Hello Job Seekers, Greetings from Shining StarsITPL , We're Hiring: Customer Service Executive Locations: Delhi NCR | Gurgaon | Noida Looking to kickstart or grow your career in customer service? Join our energetic team and be a part of a company that values great communication, problem-solving, and customer satisfaction. Experience: 0 - 3 Years Salary: Up to 4 LPA Who Can Apply? Fresh graduates or candidates with up to 3 years of experience Excellent verbal and written communication skills Strong problem-solving skills and customer-centric attitude Ability to multitask and work well in a fast-paced environment Key Responsibilities: Handle incoming customer queries via phone, email, or chat in a professional manner Resolve customer complaints efficiently and ensure a positive customer experience Maintain accurate records of interactions and transactions Coordinate with internal departments to follow up on customer issues Ensure customer satisfaction and provide timely updates on pending queries Meet daily/weekly performance metrics and service quality standards Perks & Benefits: Comprehensive training and onboarding Fast-track career growth opportunities Performance-based incentives Exposure to a dynamic and supportive work environment Ongoing skill development and learning programs Paid time off and holidays Interested candidates can connect with the mentioned numbers -: 7651941988 ( Neha Saxena) 9250024048 ( Nandini ) Regards, Neha Saxena HR Executive #career #growth #oppoturnity #jobvacanies #bpo #newbeginning