Posted:7 hours ago|
Platform:
On-site
Full Time
Company Description Policybazaar.com is the flagship online insurance platform of PB Fintech in India. The company aims to educate people on insurance products and has successfully addressed the underpenetrated online insurance markets. The Policybazaar.com Group is backed by various investors including PE funds and family offices. Role Description This is a full-time on-site role for a Customer Service Specialist at Policybazaar.com's New Delhi location. The Customer Service Specialist will be responsible for providing customer support, ensuring customer satisfaction, employing phone etiquette, managing customer service, and enhancing customer experience on a daily basis. Qualifications Customer Service, Customer Satisfaction, and Customer Experience skills Phone Etiquette skills Strong interpersonal and communication skills Ability to adapt and problem-solving skills Prior experience in customer service roles Knowledge of insurance products is a plus Degree in Business Administration or related field
Policybazaar.com
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