Customer Service Executive

0 - 5 years

2 Lacs

Posted:7 hours ago| Platform: Naukri logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Hi Jobseekers !!

We are hiring for

Profile - Customer Care Executive

Process - Inbound Process

Location - Remote

Salary : Upto 18k CTC + Performance Based Incentives + Quarterly Bonus

Role & responsibilities:

  • Respond promptly and professionally to customer queries via phone, email, live chat, or social media.

  • Maintain detailed and accurate customer records in CRM systems.

  • Assist customers with order tracking, returns, billing, account questions, or technical troubleshooting.

  • Escalate unresolved or complex issues to appropriate internal departments when necessary.

  • Meet or exceed daily, weekly, and monthly performance metrics.

Preferred candidate profile:

  • Any undergraduate or graduate can apply.

  • Candidates should have fluency in English.

  • Candidates do have their own laptop with these basic requirements :

  • i5/i7 Processor or Ryzen5/7

  • 8 GB RAM

  • Windows 10 Pro

  • Power Backup

  • Headset

Interested and eligible candidates may reach out to and send their CV on :

9369022693 (NIYATI VYAS)

Thanks and Regards

Niyati Vyas

HR Executive

ShiningstarsITPL

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