Customer Service Executive

1 years

1 - 3 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job description:

VITTI LIVING is seeking a dedicated and customer-focused Customer Service Executive to join our team. The ideal candidate will handle customer inquiries, resolve complaints, and ensure a high level of customer satisfaction. This role requires excellent communication skills, patience, and a problem-solving attitude.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, chat, or in person
  • Provide accurate information about products, services, and policies
  • Resolve customer complaints and issues promptly and professionally
  • Maintain records of customer interactions and transactions
  • Follow up to ensure issues are resolved to the customer’s satisfaction
  • Upsell or cross-sell products/services when appropriate

Required Skills and Qualifications:

  • Minimum 1–2 years of experience in a customer service or client-facing role (freshers can also apply, based on company)
  • Excellent verbal and written communication skills
  • Strong problem-solving skills and attention to detail
  • Ability to stay calm under pressure and manage difficult situations
  • Basic computer knowledge (MS Office, email handling)

Note- Interested candidates pls share your resume to Email-hr@vittiliving.com or 9154941449

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Experience:

  • Furniture sales: 0-2 years (Preferred)

Schedule:

  • Day shift
  • Fixed shift

Language:

  • English (Preferred)

Work Location: In person

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund

Schedule:

  • Day shift
  • Fixed shift

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

*Speak with the employer* +91 9154941449

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Paid sick time
  • Provident Fund

Work Location: In person

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